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Support Consultant | Bangalore Experience: 1+ Years 5 Days Work from Office (WFO) Fixed Saturday & Sunday Off Two-Way Cab Facility Provided Key Responsibilities - Handle customer queries via voice, chat, email, JIRA, and Salesforce. - Troubleshoot and resolve technical/configuration issues within SLA. - Manage cases, tickets, and support requests. - Collaborate with Engineering, Product, and Support teams. - Create reports, dashboards, and knowledge base documentation. Skills Required - Salesforce Administration & Service Cloud - Case/Ticket Management - Troubleshooting & Customer Support - Reports & Dashboards - Workflow Automation & User Management Qualifications - Graduate in any discipline - 2+ years of Salesforce Administration/Ticket Handling experience - Salesforce Admin Certification preferred - Solid communication and customer service skills Disclaimer: MarketStar does not charge any recruitment fee at any stage. If anyone requests payment, please report it to . Support Consultant | Bangalore Experience: 1+ Years 5 Days Work from Office (WFO) Fixed Saturday & Sunday Off Two-Way Cab Facility Provided Key Responsibilities - Handle customer queries via voice, chat, email, JIRA, and Salesforce. - Troubleshoot and resolve technical/configuration issues within SLA. - Manage cases, tickets, and support requests. - Collaborate with Engineering, Product, and Support teams. - Create reports, dashboards, and knowledge base documentation. Skills Required - Salesforce Administration & Service Cloud - Case/Ticket Management - Troubleshooting & Customer Support - Reports & Dashboards - Workflow Automation & User Management Qualifications - Graduate in any discipline - 2+ years of Salesforce Administration/Ticket Handling experience - Salesforce Admin Certification preferred - Solid communication and customer service skills Disclaimer: MarketStar does not charge any recruitment fee at any stage. If anyone requests payment, please report it to .
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