Servicenow Architect

ServiceNow Architect Experience: 12-15 Years Key Responsibilities Lead the architectural design, strategy, and implementation of ServiceNow solutions aligned with business objectives. Provide technical leadership for ITSM, ITOM, ITAM, HRSD, and other ServiceNow modules. Design and implement workflows, user interfaces, and integrations within the ServiceNow platform. Integrate ServiceNow with external systems using APIs and web services. Implement user and role management, dashboards, and reports. Collaborate with business and technical teams to deliver optimal solutions. Manage ServiceNow releases and upgrades, including design, development, testing, deployment, and post-implementation review. Define governance, best practices, and standards for ServiceNow implementations. Gather business requirements and translate them into scalable ServiceNow solutions. Guide teams on integrations, data migration, and automation using Flow Designer and Integration Hub. Ensure platform performance, security compliance, and system stability. Work closely with product owners, process owners, and platform teams for successful delivery. Stay current with ServiceNow features, trends, and releases. Required Skills Strong ServiceNow architecture expertise covering: ITSM ITOM ITAM HRSD SecOps CMDB Advanced development skills in: JavaScript GlideScript Script Includes Business Rules Client Scripts UI Actions Workflow Scripts Integration expertise: REST APIs SOAP Webhooks MID Server Integration Hub GraphQL Hands-on experience with: Flow Designer Workflow Editor UI Builder ServiceNow App Engine Strong knowledge of: CMDB Design Data Models Data Normalization Reconciliation Rules Familiarity with: Database Structures SQL Queries Data Migration Strategies Preferred Certifications ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Technical Architect (CTA) preferred