GreyMatter Specialist

As a GreyMatter Specialist at ReliaQuest, you will have the opportunity to develop a diverse skill set encompassing threat detection, engineering, and incident response. Your role is designed to empower you to make a significant impact from day one. With our industry-leading security operations platform, GreyMatter, and immersive training, you will have the tools and experiences to drive your career growth rapidly. You will be solving real-world challenges and driving impact daily for our enterprise customers. Key Responsibilities: - Be a trusted technical advisor, resolving customer challenges from start to finish. - Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations. - Triage and fine-tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance. - Integrate and configure log sources for existing customers. - Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy. - Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently. - Deploy and fine-tune detection rules using GreyMatter Detect. - Employ the Cyber Analysis Methodology to conduct investigations. - Conduct advanced investigations, including Tier 3 incidents, ad-hoc threat hunts, and customer-requested analyses. - Communicate effectively with customers regarding engineering and Incident Response (IR) escalations. - Spend 75% of your day in front of the customer. Qualifications Required: - Bachelor's degree in a related field - Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network, architecture, and security incident response. - Knowledge of TCP/IP Protocols, network analysis, and network/security applications. - Basic knowledge of Linux/Unix operating systems. - Ability to blend your technical and communication skills to advise the customer. - Must demonstrate great attitude, energy, and effort. - Must be adaptable, focused, accountable, and helpful. - Must demonstrate excellent verbal and written communication skills (English language). If you are ready to be challenged and grow in a dynamic environment, this role at ReliaQuest is the right fit for you. As a GreyMatter Specialist at ReliaQuest, you will have the opportunity to develop a diverse skill set encompassing threat detection, engineering, and incident response. Your role is designed to empower you to make a significant impact from day one. With our industry-leading security operations platform, GreyMatter, and immersive training, you will have the tools and experiences to drive your career growth rapidly. You will be solving real-world challenges and driving impact daily for our enterprise customers. Key Responsibilities: - Be a trusted technical advisor, resolving customer challenges from start to finish. - Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations. - Triage and fine-tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance. - Integrate and configure log sources for existing customers. - Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy. - Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently. - Deploy and fine-tune detection rules using GreyMatter Detect. - Employ the Cyber Analysis Methodology to conduct investigations. - Conduct advanced investigations, including Tier 3 incidents, ad-hoc threat hunts, and customer-requested analyses. - Communicate effectively with customers regarding engineering and Incident Response (IR) escalations. - Spend 75% of your day in front of the customer. Qualifications Required: - Bachelor's degree in a related field - Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network, architecture, and security incident response. - Knowledge of TCP/IP Protocols, network analysis, and network/security applications. - Basic knowledge of Linux/Unix operating systems. - Ability to blend your technical and communication skills to advise the customer. - Must demonstrate great attitude, energy, and effort. - Must be adaptable, focused, accountable, and helpful. - Must demonstrate excellent verbal and written communication skills (English language). If you are ready to be challenged and grow in a dynamic environment, this role at ReliaQuest is the right fit for you.