GreyMatter Specialist

ReliaQuest is hiring for the role of GreyMatter Specialist! Responsibilities of the Candidate: Be a trusted technical advisor, resolving customer challenges from start to finish. Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations. Triage and fine-tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance. Integrate and configure log sources for existing customers. Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy. Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently. Deploy and fine-tune detection rules using GreyMatter Detect. Employ the Cyber Analysis Methodology to conduct investigations. Conduct advanced investigations, including Tier 3 incidents, ad-hoc threat hunts, and customer-requested analyses. Communicate effectively with customers regarding engineering and Incident Response (IR) escalations. Spend 75% of your day in front of the customer Requirements: Bachelor's degree in a related field Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network architecture, and security incident response. Knowledge of TCP/IP Protocols, network analysis, and network/security applications Basic knowledge of Linux/Unix operating systems Ability to blend your technical and communication skills to advise the customer Must demonstrate great attitude, energy, and effort Must be adaptable, focused, accountable, and helpful Must demonstrate excellent verbal and written communication skills (English language) Preferred Qualifications (Not Required) Certifications such as Network+, Security+, CySA+ 1-3 years' experience as a Security/Network Administrator or equivalent knowledge Prior SIEM experience and/or administration Hands-on experience with parsing data, log formats, regular expressions Scripting experience (bash, PowerShell, Python) Multiple OS experience (mac, windows) Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, Firewall Solutions, Offensive Security tools)