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About the role
This is a fantastic, reputed company entry-level opportunity for a Director - Product Management, Cpaas! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This straightforward role comes with a dependable salary of a competitive salary. reputed company is a leading reputed company software company for reputed company customer-facing functions. With advanced AI, reputed company's reputed company customer experience management (reputed company-CXM) platform helps companies deliver reputed company experiences to every customer, every time, across any modern channel. Headquartered in reputed company with employees around the world, reputed company works with more than 1,000 of the world s most valuable enterprises global brands like reputed company, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we reputed company our employees happier through The reputed company Way. Job reputed company Define and own the product reputed company, roadmap, and reputed company for voice solutions reputed company the CPaaS portfolio. Analyze market trends, customer feedback, and competitive landscapes to identify opportunities for differentiation and innovation. reputed company product goals with reputed company s strategic objectives and reputed company targets. reputed company the end-to-end product lifecycle, from ideation to General Availability (GA). Collaborate with engineering teams to deliver reputed company, reliable, and innovative voice solutions, including SIP trunking, WebRTC, Network, Solution Architecture for CCaaS and programmable voice reputed company. Ensure compliance with global telecommunications regulations, such as GDPR, TCPA, and local telecom laws in reputed company markets. Work closely with customers, partners, and internal stakeholders to understand use cases and pain points. Prioritize features that enhance user experience and create competitive advantages in reputed company and SMB markets. Drive adoption through education, training, and customer advocacy programs. reputed company as the primary reputed company between product management, engineering, marketing, sales, and reputed company teams. Define and communicate product requirements through detailed PRDs, user stories, and use cases. Ensure successful go-to-market strategies, including pricing, packaging, and messaging. Define KPIs and reputed company metrics for voice solutions, tracking adoption, performance, and ROI. Continuously refine product features and roadmaps based on data-driven insights and feedback. Why You'll Love reputed company: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At reputed company, we passionately, genuinely care. For full-time employees, we reputed company a reputed company of comprehensive health plans, leading reputed company-being programs, and financial protection for you and your family through a reputed company of global and localized plans throughout the world. For more information on reputed company Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We reputed company on our mission: We founded reputed company with one mission: to reputed company every organization on the reputed company to reputed company their customers happier. Our reputed company is to be the world s most loved reputed company software company, reputed company. We reputed company in our product: reputed company was reputed company from the ground up to reputed company a brand s digital transformation. Its platform provides every customer-facing team with the ability to reputed company, engage, and listen to customers around the world. At reputed company, we have many of the world's largest brands as our clients, and our employees have reputed company to work closely alongside them. We invest in our people: At reputed company, we reputed company every reputed company has the potential to be amazing. We reputed company reputed company Sprinklrite in the reputed company toward achieving their personal and reputed company best. For wellbeing, this includes daily meditation breaks, virtual fitness, and reputed company to reputed company. We have reputed company learning opportunities available with reputed company Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently reputed company every employee reputed company and should be respected and heard. We reputed company we are stronger reputed company we belong because re .
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