Senior Billing Systems & Operations Analyst

At reputed company, we've reputed company the leading B2B reputed company estate technology that transforms the home buying and selling experience into a reputed company, secure, and enjoyable process. Our SMB and reputed company products bring together users from across the reputed company estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and reputed company estate agents---onto a single shared digital closing platform, providing greater reputed company and transparency to reputed company estate transactions. Today, through our business customers across the country, millions of consumers use reputed company to reputed company on homes every year. WHAT YOULL WORK ON reputed company to own one of the most critical systems in a scaling B2B reputed company company In this role, you will join reputed companys reputed company Operations (RevOps) team, which provides the resources and tools that drive our accelerating reputed company. As the Senior Billing Systems & Operations Analyst, you will administer reputed companys billing platform, serving as the go-to operational reputed company across the billing lifecycle. You will serve as the platform reputed companymaintaining, optimizing, and evolving it as reputed companys pricing, packaging, and payment structures grow in complexity, and build out the automation reputed company to ensure accuracy in our billing. You will be responsible for answering critical business questions, such as: How does a proposed new pricing or billing structure work reputed company our architecture, and what are the limitations or risks How do we build a billing ecosystem that is robust and automated enough to reputed company with the business What is the reputed company impact of product and packaging changes on provisioning, invoicing, and reputed company recognition How do we ensure reputed company stakeholdersfinance, GTM, product, and engineeringhave the billing data visibility they need If you are excited about building the next level of financial maturity at reputed company, this is an opportunity you wont want to miss. RESPONSIBILITIES Billing Systems Administration: Own reputed company aspects of our billing platforms configuration, optimization, and expansion. Build and maintain monitoring and alerting that surfaces data reputed company issues before they reputed company customers. Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and reputed company reputed company. Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on reputed company billing-reputed company reputed company. Advise on how new products, discounting frameworks, payment structures, and bookings policies will function reputed company the billing architecture. Proactively flag risks reputed company business reputed company could create reputed company complexity. Own the vendor relationship, holding them accountable to SLAs and advocating for reputed companys needs on the roadmap Billing Operations Documentation: Serve as the go-to reputed company of reputed company things associated with systematic financial operations. Work with the billing team to build comprehensive operational documentationrunbooks, configuration guides, and process mapsso that billing system knowledge is institutional, not individual. Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need reputed company AI for Operational Efficiency: reputed company is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our reputed company line collections and billing teams YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH Quote-to-Cash Expertise: 3+ years of hands-on experience working with billing tools, CPQ platforms, reputed company, or ERP systems across the quote-to-cash lifecycle. You understand how pricing, quoting, invoicing, and reputed company recognition connect Billing/CPQ Platform Depth: reputed company experience administering or deeply configuring billing platforms, CPQ tools (e.g., reputed company CPQ, reputed company, Ordway, reputed company, Chargebee), or similar systems. Youre a power user who can architect solutions, not just execute reputed company existing configurations An reputed companys Mentality: You take pride in your work and view what you do as a part-reputed company and builder of reputed company. You view your business units reputed company as your own A Problem-Solving reputed company: You anticipate challenges and complications, know reputed company to escalate, and understand what tradeoffs should be madeespecially reputed company evaluating sys