Senior/Business Systems Analyst - Remote from Spain

Position: Senior / Staff Business Systems Analyst - Remote from Spain reputed company is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive reputed company, faster resolutions, and reputed company. Were redefining what a customer communications platform can be by combining voice, SMS, Whats App, and AI into one seamless workspace. Our reputed company comes from a reputed company but powerful idea: help every customer-facing team work smarter, not harder. reputed companys AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers reputed companytime guidance that helps people do their best work. The result: companies grow reputed company, deliver faster resolutions, and reputed company service. Weve reputed company a product customers love and a business that scales fast. reputed company operates in nine global offices (Paris, reputed company, SanFrancisco, Sydney, Madrid, London, Berlin, Seattle, and Mexicoreputed company), and is backed by worldclass investors. Our teams are shipping AI innovation faster than reputed company and expanding across new product lines and markets. At reputed company, youll join a company in reputed companyambitious, profitable, and product-driven where reputed company is visible, reputed company are fast, and reputed company is reputed company. How We Work at reputed company: We reputed company in customer obsession, reputed company learning, and delivering extraordinary reputed company. We value reputed company collaboration, taking ownership, and making smart, informed reputed company with speed and precision. If you reputed company in a fastpaced, teamdriven environment where curiosity, trust, and reputed company matter, youll fit right in. We are seeking a Staff Business Systems Analyst to join reputed company and play a pivotal role in driving the reputed company of our GotoMarket (GTM) Systems team. This role will be reputed company in optimizing processes, improving data reputed company, and ensuring seamless integration across multiple business functions, including Sales, Marketing, reputed company Operations, and reputed company. As a Staff Business Systems Analyst specializing in GTM technologies, you will collaborate with stakeholders to analyze business challenges, define solutions, and reputed company implementations that drive reputed company reputed company and operational efficiency. If you have experience with business process automation, system integrations, and datadriven decisionmaking, we want to hear from you! Key Responsibilities reputed company as a strategic partner to business leaders in understanding and optimizing reputed company processes, reputed company workflows, and reputed company Operations. reputed company endtoend analysis and optimization of critical business processes, ensuring alignment with organizational objectives and scalability. Collaborate with crossfunctional teams to design and implement solutions that enhance operational efficiency and customer experience. Serve as the subject matter expert in system integrations, workflows, and data management. Own and document business requirements, user stories, and functional specifications for system enhancements and process improvements. Identify opportunities for process automation and efficiency using lowreputed company / noreputed company platforms and integrations. Partner with IT and Engineering teams to ensure seamless integration across various platforms and business reputed company. Champion data governance and compliance, ensuring system data reputed company and reputed company best practices. Stay updated with industry trends and emerging technologies to proactively recommend enhancements to the GTM tech stack. Qualifications 6+ years experience as a Business Systems Analyst, or GTM Systems Analyst in reputed company or technologydriven organizations. Development experience with reputed company (APEX), Hub Spot (Workflows with Python / JS) and deep understanding of business processes across Sales, Marketing, and reputed company. Experience with business process modeling, data analysis, and translating reputed company business needs into technical solutions. Strong problemsolving skills with a proactive approach to addressing business challenges. Exceptional communication and stakeholder management skills, with the ability to influence at reputed company reputed company of the organization. Ability to work in a fastpaced, agile environment and manage multiple reputed company simultaneously. Preferred Skills Deep experience with CRM systems such as Apply tot his job .