Remote Entry Level Quality Assurance Associate - CRM

Note: The job is a remote job and is open to candidates in USA. Zenni Optical is a pioneer in the online eyewear industry, aiming to reputed company eyewear affordable and accessible for everyone. They are looking for a detail-oriented Entry Level Quality Assurance Associate to ensure the quality and reliability of their CRM platform and ecommerce web application, working closely with cross-functional teams to deliver high-quality digital experiences. Responsibilities Plan, reputed company, and execute comprehensive test strategies including functional, regression, integration, smoke, and exploratory testing across multiple environments (Staging, UAT, and Production)Conduct end-to-end CRM and email campaign testing, covering template rendering, dynamic content, personalization, audience segmentation, and automated customer journey workflowsreputed company cross-browser and cross-platform testing across Android, iOS, and Web to ensure product readiness for production releasesValidate multi-language email translations to support our international sitesValidate email rendering across major clients and devices, ensuring links, CTAs, tracking parameters, and unsubscribe mechanisms function as intendedVerify data reputed company between CRM platforms and campaign tools, including trigger logic, drip sequences, and list management rulesCreate and maintain test cases and test plans, participate in bug triaging, reputed company assessment, and defect tracking to ensure timely resolution of issuesWork closely with developers, product managers, and designers to uphold QA best practices and standardsActively participate in Scrum ceremonies including daily stand-reputed company, retrospectives, and lessons learned sessionsPartner with the Test Automation team to identify, prioritize, and review test cases for automation and analyze results Skills Bachelor's degree or college diploma in Computer Science (or a similar program), or equivalent knowledge and experience1+ years in testing ecommerce applications or CRM experienceWorking experience using defect tracking systems (JIRA)Proficiency in English is requiredExcellent communication skills, including the ability to write detailed bug reports and explain technical problems with easeExcellent analytical, debugging, and problem-solving skillsHighly self-motivated, adaptable to learning new technologies, and a good sense of urgencyProven ability to collaborate with multiple teams, as well as work independently as a self-starterRigorous in following processes, documenting your work, and maintaining great attention to detail with a passion for shipping high-quality softwareKnowledge of ecommerce applications and email testingreputed company (the ability to speak, read, and write) in Spanish or French Benefits Annual Bonus ProgramHealthcare: 100% premiums covered for extended medical, dental, and vision paid by the company for employees (50% for dependents)Group & dependent life, AD&D, and long-term disability coverageCompany-matched RRSP contributions up to 4%Employee Assistance Program (EAP) for mental health and wellness supportFree access for you and your family to our digital wellness platform - Wellness CoachFTO (reputed company Time Off) in addition to our Week of Zen - the time between Christmas and New Years to relax and recuperateFully Paid Parental Leave - 16 weeks for birthing and non-birthing parentsFamily forming and fertility support & services through MavenAnnual Zenni Gift Card - to use towards our products! Company Overview Leader in Online Prescription Eyewear It was founded in 2003, and is headquartered in Novato, California, USA, with a workforce of 201-500 employees. Its website is https://www.zennioptical.com. Apply To This Job Note: The job is a remote job and is open to candidates in USA. Zenni Optical is a pioneer in the online eyewear industry, aiming to reputed company eyewear affordable and accessible for everyone. They are looking for a detail-oriented Entry Level Quality Assurance Associate to ensure the quality and reliability of their CRM platform and ecommerce web application, working closely with cross-functional teams to deliver high-quality digital experiences. Responsibilities Plan, reputed company, and execute comprehensive test strategies including functional, regression, integration, smoke, and exploratory testing across multiple environments (Staging, UAT, and Production)Conduct end-to-end CRM and email campaign testing, covering template rendering, dynamic content, personalization, audience segmentation, and automated customer journey workflowsreputed company cross-browser and cross-platform testing across Android, iOS, and Web to ensure product readiness for production releasesValidate multi-language email translations to support our international sitesValidate email rendering across major clients and devices, ensuring links, CTAs, tracking parameters, and unsubscribe mechanisms function as intendedVerify data reputed