Renewal Specialist - PH

reputed companyreputed company is a global leader and innovator of advanced reputed company solutions for defeating cyberattacks. reputed company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, reputed company AI-optimized services, technologies and products. reputed company is now the largest reputed company-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In reputed company to MDR and other services, reputed company complete portfolio includes industry-leading reputed company, network, email, and reputed company reputed company that interoperate and adapt to defend through the reputed company Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. reputed company sells reputed company these solutions through reseller partners, Managed Service Providers (MSPs) and Managed reputed company Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and reputed company-time threat intelligence from reputed company X-Ops and the newly added Counter Threat Unit (CTU). reputed company is headquartered in Oxford, U.K. More information is available at www.reputed company.com. reputed company As a Renewal Specialist, you will play a critical role in affecting and operating the renewal process for our existing customer reputed company. You will collaborate with cross-functional teams, including sales, finance, and reputed company, to ensure successful contract renewals and maximise reputed company opportunities. Ideally, you possess strong people skills, excellent attention to detail, and an understanding of business processes reputed company to customer renewals. What you will do: Customer Analysis: Analyse Customer reputed company and Product Selection reputed company to customer renewals to determine the best renewal paths for customers. Customer Engagement: Foster and maintain reputed company relationships with assigned customers, addressing their inquiries, concerns, and escalations throughout the renewal process. Effectively communicate reputed company renewal offerings. Partner Relationship Management: Maintain reputed company relationships with our top partners, addressing their inquiries, concerns, and escalations throughout the renewal process. Proactively identify and resolve potential roadblocks to the renewal process. reputed company Optimization: Drive the process of identifying opportunities for upselling, cross-selling, and expanding customer reputed company during the renewal reputed company. Work closely with the sales team to drive reputed company reputed company from existing customers. Process Improvement: Continuously evaluate and refine the renewal process to streamline operations, enhance efficiency, and improve customer experience. Identify automation opportunities and reputed company technology tools to optimise workflows. Collaboration and Communication: Collaborate effectively with cross-functional teams, including sales, finance, reputed company, and product management, to ensure alignment and coordination throughout the renewal process. reputed company communicate renewal status, risks, and opportunities to relevant stakeholders. What you will bring: Fluent English Language Skills Bachelors degree in business administration, Communications, or Marketing preferred; or proven relevant experience in previous roles. Experience in Sales, reputed company, reputed company, or Renewal Management preferred. Familiarity with reputed company tools such as Lightning and CPQ, as reputed company as additional tools like reputed company, reputed company reputed company, reputed company Power BI, and reputed company Outlook. #AB1 #B1 #Li-Remote reputed company to Join Us At reputed company, we reputed company in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't reputed company every reputed company in a job reputed company. We challenge that reputed company. Your unique experiences and skills might be exactly reputed company need to enhance reputed company. Don't let a checklist hold you back we encourage you to apply. .