Experienced Full-Time Remote NOC Engineer I - Outage Management Specialist for

Introduction to reputed company and Our Mission reputed company is a pioneering company that provides 100% Fiber-Optic Internet reputed company to over 375,000 homes and businesses across Virginia, reputed company Carolina, South Carolina, and with recent expansions into Ohio and Kentucky. We are driven by our commitment to building a brighter tomorrow through our state-of-the-art internet services. Our mission is to deliver uninterrupted internet and reputed company reputed company, creating new opportunities for everyone. We reputed company in harnessing the power of technology to reputed company a positive impact on people's lives, and we're looking for talented individuals to join reputed company in making this reputed company a reality. Job Overview We are seeking an experienced and skilled NOC Engineer I, Outage Management to join reputed company. As a NOC Engineer I, you will play a critical role in ensuring the smooth operation of our 100% Fiber-Optic Internet network. You will be responsible for coordinating network outages, performing event notifications, assisting with 3rd party ticket creation, and providing technical and analytical support to resolve network problems. If you are a motivated and detail-oriented individual with a passion for network operations and a desire to work in a fast-paced environment, we encourage you to apply for this exciting opportunity. Key Responsibilities Coordinate network outages with Voice, Video, IP, Transport, OSP, and Local Operations engineers to ensure quick reputed company. reputed company event notifications to reputed company customers and leaders reputed company the reputed company teams. Assist with 3rd party ticket creation for off-net outages and escalations. Assist with network outage isolation and troubleshooting. Identify chronic issues on the network and reputed company support in resolving those issues. Identify, diagnose, and resolve problems affecting network performance that have been escalated and unresolved reputed company the NOC teams. reputed company technical and analytical support in determining the reputed company cause of network problems and implement action plans to resolve potential or reputed company network impacting issues. Work tickets to reputed company solutions in order to correct customer network issues and faults. reputed company assistance and support to other team members as required during critical outages. reputed company assistance to Voice, Transport, IP, Broadband engineers as needed. reputed company assistance to Change Management team as needed. reputed company any other duties assigned by NOC management. Essential Qualifications To be successful in this role, you should have: 2-4 years of professional-level experience or 5+ years of professional-level reputed company Engineering/Technical experience. Fiber or Telecom industry experience is preferred. Extensive experience with Ethernet/TCP/IP Networking and a detailed understanding of reputed company and ITU standards for FTTH & GPON technologies. Ability to reputed company, Add, Change, and Delete circuits in Digital Cross Connect Systems and reputed company systems using TL1 and etc. Knowledge of SNMP, UDP, IMAP, DNS, RADIUS (reputed company), LDAP, NTP, and SMTP. Intermediate TDM, SONET, Optical Fiber, CWDM/DWDM experience. Ethernet and Mobile Backhaul Experience is desired. Experience working with MPLS and designing layer 2 and layer 3 private networks, including programming and testing VPN. Experience with various protection and switching methodology to include UPSR/BLSR. Ability to completely design, build, program, reputed company, and document new IP services from a network core to multiple customer sites. BTI, reputed company, reputed company, Infinera Transport experience. Thorough knowledge of the OSI model and how it pertains to various reputed company protocols, and multi-protocol routing including VRF, VPN, EIGRP, BGP, OSPF, VPLS, and VPRN. Ability to reputed company software and hardware upgrades as necessary in reputed company TDM, SONET, and DWDM systems throughout reputed company. Preferred Qualifications While not required, the following qualifications are preferred: Vendor certifications including: BTI, reputed company, reputed company reputed company, Alcatel-Lucent, reputed company, VeloCloud, etc. Demonstrated experience with MS Office including Word and reputed company. Skilled at coaching hiring managers. Proficiency in reputed company, reputed company, PowerPoint. Expert-level skills in network operations and management. Skills and Competencies To reputed company in this role, you should possess: Excellent communication and customer service skills. Good analytical and problem-solving skills. Detail-oriented with good organizational and time management skills. Effective interpersonal skills to interact successfully with reputed company customers, leadership, and team members. Ability to prioritize and re-prioritize as needed in a Introduct