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About the role
Customer complaint management (8D Preparation). Maintain Customer complaints tracking sheet. Ensures horizontal deployment of corrective actions and no repetitive complaints. Coordinates customer audits, QMS audits and documentation. Driving Daily QRQC Meeting at Shop Floor. Drive Elimination of Non-Value Adding projects to reduce COPQ. Exchange of Best practices and lesson learned. Handling of SPC /MSA/Layout /Product and Process Audit activity. Experience in PPAP activity. Qualifications Diploma /BE ( Mechanical /Automobile /Production Engineering) Relevant experience of 4-6 years Additional Skill Requirements Effective management, technical and supervisory skills. Competent in using software including Windows, Word, PowerPoint, E-mail, and the Internet. Resourceful, energetic, competent, multi-task and results-oriented.
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