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About the role
Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment. ITIL foundation Certification desired Basic knowledge of SDLC Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows) Strong technical skills PLSql, Unix, Unix shell scripting Experience on scripting including Shell Python Ability to quickly receive and process information, make appropriate risk-based decisions Excellent communication skills, both oral and written Effective issue management skills, problem identification, root cause analysis, and solution recommendation Experience in enterprise incident management practices, monitoring and performance tools Experience with Monitoring Tools Location: Bangalore/Chennai/Mumbai/Pune Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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