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About the role
Brief Role : Job Description Provide troubleshooting and technical support via phone and email Answer queries from customers about the features and capabilities of the Product Advise customers regarding the product's proper use Managing repair parts Maintaining customer service complaint logs and information Performs general repairs and servicing of products Ability to diagnose and communicate complex technical issues Ability to handle clients professionally Salary: Not Disclosed by Recruiter Industry:Telecom / ISP Functional Area:IT Software - Application Programming , Maintenance Role Category:Admin / Maintenance / Security / Datawarehousing Role:Technical Support Engineer Desired Candidate Profile Good analytical Computer and communication skills Education - UG: B.Tech / B.E. , Both experienced and fresher can apply.
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