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About the role
Brief Role : Job Description Be responsible to deliver a high quality Provides technical hardware troubleshooting & diagnosis support service resolving customer at the first point of call wherever possible Participate in development and implementation of support processes Ability to assess customer sentiment at all stages during the communication Responsible for ensuring all associate interactions are accurately documented to take the lead in escalating an issue on be half of the customer Salary: Not Disclosed by Recruiter Industry:IT- Software / Software Services Functional Area:IT Hardware , Technical Support , Telecom Engineering Role Category:Technical Support Role:Fresher Desired Candidate Profile Please refer to the Job description above
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