Senior Business Analyst

Role: - Sr. Executive - Business Analyst Experience: - 3-5 years Location: - Mumbai Shift: - Monday-Saturday Domain Expertise: Healthcare, Hospital Role & responsibilities: - Total experience: 3-6 years. Relevant experience should include at least some of the following: Business analyst, MIS analyst, reporting analyst, data analyst, or operations analyst role. Experience gathering requirements from business users and coordinating with technical teams. Experience working with SAP, HIS, ERP, CRM, or other enterprise source systems. Experience supporting BI dashboards, MIS reports, custom data extracts, or analytics projects. Strong Excel experience for data cleaning, reconciliation, and analysis. Basic SQL exposure for data validation or extraction. Healthcare, hospital, diagnostics, pharma, insurance, or provider-side analytics experience preferred. Key Responsibilities: - Business Requirement Gathering Meet hospital users across clinical, operational, finance, billing, patient experience, and administrative teams to understand reporting and data requirements. Clarify the objective of each request: the business question, intended user, frequency, format, and expected output. Convert user requirements into clear, structured requirement notes or business requirement documents. Identify required filters, dimensions, measures, date logic, drill-downs, and output formats. Distinguish between one-time data extracts, recurring MIS reports, operational dashboards, and executive BI dashboards. Maintain a tracker of all open, in-progress, delivered, and pending BI/data requests. Skills & Knowledge: BI and Analytics Team Coordination Share structured requirements with BI developers, data engineers, or analytics resources. Explain the business context and expected interpretation of each KPI or data field. Review wireframes, draft reports, and dashboard prototypes before user review. Support BI developers in clarifying business rules, filters, hierarchies, and exception logic. Coordinate report iterations between users and BI teams. Ensure report outputs are aligned with approved business definitions and user expectations.. Co-ordination with SAP and Source-System Teams Work with SAP module owners and source-system owners to understand whether required data is available in existing tables, views, reports, or extracts. Map business fields requested by users to available system fields and source reports. Coordinate with SAP/HANA, HIS, LIS, PACS, CRM, billing, finance, and other system teams as required. Track source-system dependencies, access requirements, field definitions, and data extraction timelines. Support source-to-report mapping documentation for key reports and dashboards. Raise data availability, definition, or system limitation issues to the reporting manager with clear context. Hospital Workflow and KPI Understanding Understand common hospital workflows: OPD, IPD, admission, discharge, billing, pharmacy, diagnostics, OT, ICU, bed management, and payer processes. Support requirements related to KPIs such as revenue, patient volumes, ALOS, bed occupancy, OT utilization, diagnostics TAT, payer mix, receivables, and patient experience. Clarify definitions such as bill date versus service date, admission date versus bed allotment date, clinical discharge versus billing discharge, and gross revenue versus net revenue. Work with users to standardise KPI definitions and avoid conflicting versions of the same metric. Build a working glossary of frequently used RFH reporting terms and definitions. Interested candidates share their updated resumes on the given Email Id and phone no. Kamal Chauhan | HR - Senior Talent Acquisition Specialist Mobile: 8655059249 Email: kamal.chauhan@rigvedtech.com