Source description
About the role
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots Vijay - 9742630123 We are looking for graduate and undergraduates with strong communication skills and excellent communication abilities to join our team as Customer Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Role & responsibilities Key Responsibilities : Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline With exp Strong knowledge of technical Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment
More at Rivera Manpower Services
Related open roles
Walk in Drive For Technical Support Advisor For leading MNC!!
Bangalore
Hiring For International Tech support and Banking Non voice (Chat )
Bangalore
Hiring For Fresher/ TECH Support CHAT/ Brookfield/ US SHIFT/4 LPA
Bangalore
Hiring For International Technical support Voice
Bangalore
Hiring For International Voice Process !!CTC 6.5LAC
Bangalore
Rivera hiring For non voice technical support offering upto 6.5lpa
Bangalore