Technical Support Advisor

As a Technical Support Analyst at Rivera, you will be responsible for: - Troubleshooting Windows Operating System issues - Providing support for Microsoft applications/products - Diagnosing and resolving technical queries - Handling customer issues through chat/email/calls - Escalating complex technical issues to higher support teams - Ensuring timely resolution and customer satisfaction Qualifications required for this role: - Freshers from Technical Background can apply - Excellent communication skills are mandatory - Strong technical knowledge & troubleshooting skills are required Rivera offers a great opportunity to build your career in Technical Support with leading global organizations. Immediate joiners are preferred for the US Shift role with a CTC of up to 4.5 LPA. Minimum 1 year experience in Technical Support is required for the Chat Process role with a CTC of up to 5 LPA. To schedule your interview, call: - 7829336034 - 7829336202 - 9742630123 - 9380300644 As a Technical Support Analyst at Rivera, you will be responsible for: - Troubleshooting Windows Operating System issues - Providing support for Microsoft applications/products - Diagnosing and resolving technical queries - Handling customer issues through chat/email/calls - Escalating complex technical issues to higher support teams - Ensuring timely resolution and customer satisfaction Qualifications required for this role: - Freshers from Technical Background can apply - Excellent communication skills are mandatory - Strong technical knowledge & troubleshooting skills are required Rivera offers a great opportunity to build your career in Technical Support with leading global organizations. Immediate joiners are preferred for the US Shift role with a CTC of up to 4.5 LPA. Minimum 1 year experience in Technical Support is required for the Chat Process role with a CTC of up to 5 LPA. To schedule your interview, call: - 7829336034 - 7829336202 - 9742630123 - 9380300644