Red Hat OpenShift Administrator

Key Responsibilities: Day-to-day OCP 4.x administration; RBAC, users, projects/namespaces. Manage pods, services, routes, PVCs, ConfigMaps, Secrets; deployments via YAML/Helm. L2 support: pod failures, image pull errors, CrashLoopBackOff, node issues; log analysis via oc/cluster logging. Cluster health, node status, resource utilization; scaling (HPA/manual), rolling updates. Cluster upgrades and patching under L3 guidance; registry and runtime operations. RBAC/ServiceAccounts/SCCs, Secrets, TLS certificates, namespace isolation. CI/CD support (Jenkins, GitLab, Argo CD); Prometheus/Grafana/Alertmanager monitoring and RCA. SOPs, runbooks, on-call and shift rotation participation. Prepare operational reports, capacity/utilization inputs and service metrics. Ensure SLA compliance, audit readiness and RBI/security policy adherence. Maintain SOPs, runbooks, KB articles and operational documentation. Coordinate with OEMs/vendors and internal teams for issue resolution. Support DR drills, patching, vulnerability remediation and preventive maintenance. Participate in RCA preparation for Priority incidents. Follow Incident, Problem, Change and Service Request Management processes. Technical Skills: OCP 4.x, Kubernetes (Deployments/Services/Routes/Ingress, ConfigMaps/Secrets/PVCs), Linux, oc CLI, YAML, container troubleshooting; Ansible/Shell basics. Certifications: Preferred: Red Hat EX280. Coverage Model: 247 shifts (3-FTE roster). .