IT Manager - Infrastructure

Role Overview: You will be responsible for supporting and monitoring the existing infrastructure, supervising maintenance and backup activities, and performing other regular support tasks to ensure effectiveness. Additionally, you will handle renewals of DC equipment and manage the IT Help Desk team for day-to-day activities, including providing training for current implementations. It will be your duty to maintain a complete track of AMC of the equipment and all call tracks, manage vendor relationships for recent procurements and AMC contracts, SSL and licenses renewals, and provide network uptime/downtime reports for the data center. You will oversee network equipment renewals, conduct health check-ups of servers, storage, switches, firewalls, and routers, and ensure backups of storage, servers, and other network equipment. Utilizing a ticketing tool, you will manage all call histories, minimize work and changes to prevent disruptions to existing business services, and track infrastructure assets to ensure security. Key Responsibilities: - Support and monitor existing infrastructure - Supervise maintenance and backup activities - Renew DC equipment - Manage the IT Help Desk team and provide training - Track AMC of equipment and all call tracks - Handle vendor management for procurements and AMC contracts - Provide network uptime/downtime reports - Renew network equipment and manage inventory - Conduct health check-ups of servers, storage, switches, firewalls, and routers - Ensure backups of storage, servers, and network equipment - Utilize ticketing tool for managing call history - Minimize work and changes to prevent disruptions - Track infrastructure assets and ensure security Qualifications Required: - Functional experience in cloud solution architecture, data center hosting, disaster management, and IT infrastructure management - Knowledge of cloud data center, cloud hosting, and cloud computing - Previous experience in a similar role such as IT Head, Solution Architect, Chief Technical Officer (CTO) - Familiarity with IT recruitment practices and agencies - Strong communication and organizational skills (Note: The additional details of the company were not provided in the job description.) Role Overview: You will be responsible for supporting and monitoring the existing infrastructure, supervising maintenance and backup activities, and performing other regular support tasks to ensure effectiveness. Additionally, you will handle renewals of DC equipment and manage the IT Help Desk team for day-to-day activities, including providing training for current implementations. It will be your duty to maintain a complete track of AMC of the equipment and all call tracks, manage vendor relationships for recent procurements and AMC contracts, SSL and licenses renewals, and provide network uptime/downtime reports for the data center. You will oversee network equipment renewals, conduct health check-ups of servers, storage, switches, firewalls, and routers, and ensure backups of storage, servers, and other network equipment. Utilizing a ticketing tool, you will manage all call histories, minimize work and changes to prevent disruptions to existing business services, and track infrastructure assets to ensure security. Key Responsibilities: - Support and monitor existing infrastructure - Supervise maintenance and backup activities - Renew DC equipment - Manage the IT Help Desk team and provide training - Track AMC of equipment and all call tracks - Handle vendor management for procurements and AMC contracts - Provide network uptime/downtime reports - Renew network equipment and manage inventory - Conduct health check-ups of servers, storage, switches, firewalls, and routers - Ensure backups of storage, servers, and network equipment - Utilize ticketing tool for managing call history - Minimize work and changes to prevent disruptions - Track infrastructure assets and ensure security Qualifications Required: - Functional experience in cloud solution architecture, data center hosting, disaster management, and IT infrastructure management - Knowledge of cloud data center, cloud hosting, and cloud computing - Previous experience in a similar role such as IT Head, Solution Architect, Chief Technical Officer (CTO) - Familiarity with IT recruitment practices and agencies - Strong communication and organizational skills (Note: The additional details of the company were not provided in the job description.)