Source description
About the role
As a Support & Infrastructure Specialist, you will be responsible for: - Supporting and monitoring the existing infrastructure, supervising maintenance, and backup to ensure effectiveness. - Renewing DC equipment and tracking AMC of the Equipment's and call tracks. - Managing IT Help Desk Team for day-to-day activities, providing training for current implementations, and utilizing the Ticketing Tool for managing call history. - Managing vendor relationships for Recent Procurements, AMC Contracts, SSL, and Licenses Renewals. - Providing network uptime and downtime reports of DC, renewing network equipment, and maintaining their inventory. - Conducting health check-ups of servers, storage, switches, Firewalls, and Routers, ensuring backups of storage, servers, and network equipment. - Tracking infrastructure assets, ensuring security of infrastructure and applications like laptops, desktops, and minimizing work and changes to prevent disruption to existing business services. Qualifications required: - Cloud solution architect, IT head, data center hosting, solution architect, Disaster Management, chief technical officer, data center infrastructure, cloud data center, cloud hosting, IT infrastructure management, data center operations, cloud computing, cto. - Experience in vendor management, network equipment renewals, and IT Help Desk support. - Strong organizational skills and attention to detail in tracking infrastructure assets and ensuring security. Please note the additional details of the company have not been provided in the job description. As a Support & Infrastructure Specialist, you will be responsible for: - Supporting and monitoring the existing infrastructure, supervising maintenance, and backup to ensure effectiveness. - Renewing DC equipment and tracking AMC of the Equipment's and call tracks. - Managing IT Help Desk Team for day-to-day activities, providing training for current implementations, and utilizing the Ticketing Tool for managing call history. - Managing vendor relationships for Recent Procurements, AMC Contracts, SSL, and Licenses Renewals. - Providing network uptime and downtime reports of DC, renewing network equipment, and maintaining their inventory. - Conducting health check-ups of servers, storage, switches, Firewalls, and Routers, ensuring backups of storage, servers, and network equipment. - Tracking infrastructure assets, ensuring security of infrastructure and applications like laptops, desktops, and minimizing work and changes to prevent disruption to existing business services. Qualifications required: - Cloud solution architect, IT head, data center hosting, solution architect, Disaster Management, chief technical officer, data center infrastructure, cloud data center, cloud hosting, IT infrastructure management, data center operations, cloud computing, cto. - Experience in vendor management, network equipment renewals, and IT Help Desk support. - Strong organizational skills and attention to detail in tracking infrastructure assets and ensuring security. Please note the additional details of the company have not been provided in the job description.
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