Coupa System Administrator (f/m/x)

We are looking for a Coupa System Administrator responsible for the day-to-day operations, support, and stability of the Coupa platform. The role involves ensuring smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations. Your tasks Resolving incidents and service requests within SLA targets while ensuring timely issue resolution Monitoring, logging, prioritizing, and troubleshooting procurement, invoicing, supplier, and system-related issues Ensuring high system availability, stability, and performance of the Coupa platform Providing end-user support and communicating effectively during incidents and system changes Managing system roles, user access, permissions, and platform configurations Assisting with deployments, change management, release activities, and UAT support Supporting Coupa releases and updates while minimizing business disruption Enhancing support processes and maintaining accurate system documentation Requirements At least 3 years of relevant experience in Coupa Administration and Application Support Hands-on experience with Coupa administration, configuration, and user management Strong understanding of Source-to-Pay (S2P) processes Previous work with incident management and troubleshooting Familiarity with ticketing and service management tools Strong communication and customer-service mindset Experience supporting system changes, releases, and UAT Fluent English (written and spoken) Job no. JOB-LQQTM Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws. Benefits For You Diverse portfolio of clients Wide portfolio of technologies Employment stability Remote work opportunities Contracts with the biggest brands Great Place to Work Europe Many experts you can learn from Open and accessible management team