NOC Engineer (L3)

Job description: L3 Technician Responsibilities: Deep-dive troubleshooting of MPLS (LDP, RSVP-TE), VPLS, OSPF, ISIS, BGP, and IPTV multicast/unicast issues.Handle escalated incidents and high-impact outages including backbone failures, BGP flaps, IPTV unicast/multicast delivery issues.Handle escalated incidents for MPLS/VPLS (L2/L3 VPN) related issues.Configure and troubleshoot PE/CE routers, BRAS/BNG, and core aggregation switches.Perform traffic engineering, route leak analysis, and protocol optimization.Manage provisioning and testing of new leased lines and IPTV channels.Liaise with upstream providers and NLD/transit vendors.Perform firmware upgrades, network migrations, and backbone changes.Create and review low-level design (LLD) documents and MOPs.Mentor L2 engineers and conduct knowledge transfer sessions.Maintain SLA and KPI, KRATechnical Skills & Experience MPLS (LDP, RSVP, TE):Strong understandingVPLS/L2VPN:Strong hands-onOSPF, BGP:Advanced troubleshootingIPTV (Multicast, IGMP, QoS):Deep debuggingGPON/OLT/ONT:Advanced config (optional)BRAS/BNG:Config and auth debuggingPacket capture tools (Wireshark, tcpdump):RequiredRouters/Switches :Full config/debugNMS/EMS tools:SameTicketing systems:SameLinux/CLI scripting:Bash/Python preferredQualifications L3: 5+ years in NOC/Core Networking (ISP environment)CCNP / JNCIP / HCIP or equivalentHands-on experience in MPLS/VPLS/IPTVGood documentation and RCA writing skillsSoft Skills Strong communication (written and verbal)Analytical thinking and problem-solvingAbility to work under pressure in 24x7 shiftsTeam player with mentoring ability (L3)Ownership mindset and customer focusShift Schedule 24x7 rotational shifts (including night/weekend shifts)On-call duty during critical events (for L3)Reporting and Escalation L2 reports to NOC Supervisor / L3 teamL3 reports to NOC Manager / Network Design teamResponsible for RCA documentation and change approvalsPay: 600,000.00 - 1,000,000.00 per year Benefits: Cell phone reimbursementFlexible scheduleFood providedLeave encashmentLife insurancePaid sick timeProvident FundEducation: Bachelor's (Preferred)Experience: Network monitoring: 4 years (Preferred)Language: English (Preferred)Work Location: In person Job description: L3 Technician Responsibilities: Deep-dive troubleshooting of MPLS (LDP, RSVP-TE), VPLS, OSPF, ISIS, BGP, and IPTV multicast/unicast issues.Handle escalated incidents and high-impact outages including backbone failures, BGP flaps, IPTV unicast/multicast delivery issues.Handle escalated incidents for MPLS/VPLS (L2/L3 VPN) related issues.Configure and troubleshoot PE/CE routers, BRAS/BNG, and core aggregation switches.Perform traffic engineering, route leak analysis, and protocol optimization.Manage provisioning and testing of new leased lines and IPTV channels.Liaise with upstream providers and NLD/transit vendors.Perform firmware upgrades, network migrations, and backbone changes.Create and review low-level design (LLD) documents and MOPs.Mentor L2 engineers and conduct knowledge transfer sessions.Maintain SLA and KPI, KRATechnical Skills & Experience MPLS (LDP, RSVP, TE):Strong understandingVPLS/L2VPN:Strong hands-onOSPF, BGP:Advanced troubleshootingIPTV (Multicast, IGMP, QoS):Deep debuggingGPON/OLT/ONT:Advanced config (optional)BRAS/BNG:Config and auth debuggingPacket capture tools (Wireshark, tcpdump):RequiredRouters/Switches :Full config/debugNMS/EMS tools:SameTicketing systems:SameLinux/CLI scripting:Bash/Python preferredQualifications L3: 5+ years in NOC/Core Networking (ISP environment)CCNP / JNCIP / HCIP or equivalentHands-on experience in MPLS/VPLS/IPTVGood documentation and RCA writing skillsSoft Skills Strong communication (written and verbal)Analytical thinking and problem-solvingAbility to work under pressure in 24x7 shiftsTeam player with mentoring ability (L3)Ownership mindset and customer focusShift Schedule 24x7 rotational shifts (including night/weekend shifts)On-call duty during critical events (for L3)Reporting and Escalation L2 reports to NOC Supervisor / L3 teamL3 reports to NOC Manager / Network Design teamResponsible for RCA documentation and change approvalsPay: 600,000.00 - 1,000,000.00 per year Benefits: Cell phone reimbursementFlexible scheduleFood providedLeave encashmentLife insurancePaid sick timeProvident FundEducation: Bachelor's (Preferred)Experience: Network monitoring: 4 years (Preferred)Language: English (Preferred)Work Location: In person