Field Technician Engineer/( Fibre Network ) (India)

Job description: Field Operations Engineer to support the installation, commissioning, maintenance, and troubleshooting of broadband, leased line, and fiber-optic network services. The ideal candidate will have hands-on experience with FTTH/FTTx, GPON, Ethernet, and ISP network infrastructure, ensuring timely service delivery and high network availability. Key Responsibilities - Install, configure, and commission FTTH, FTTx, GPON, Broadband, and Dedicated Leased Line (ILL) connections. - Perform fiber optic splicing, cable termination, OTDR testing, and power meter testing. - Troubleshoot network issues related to optical fiber, customer premises equipment (CPE), ONT/ONU, routers, and switches. - Install and configure enterprise networking devices, including routers, switches, Wi-Fi access points, and media converters. - Resolve field incidents within SLA timelines and coordinate with the NOC team for escalations. - Conduct preventive maintenance of fiber infrastructure and network equipment. - Support backbone, access, and last-mile network deployments. - Perform site surveys and feasibility studies for recent customer installations. - Prepare installation reports, service reports, and documentation after field activities. - Coordinate with customers, vendors, and internal teams to ensure smooth service delivery. - Maintain inventory and ensure proper handling of network equipment and tools. - Follow company safety standards and installation best practices. Required Skills - Strong knowledge of FTTH, FTTx, GPON, Ethernet, TCP/IP, VLANs, and IP addressing. - Hands-on experience with fiber splicing, OTDR, optical power meter, and fusion splicing. - Knowledge of broadband technologies and ISP network architecture. - Experience configuring routers, switches, ONT/ONU devices, and wireless equipment. - Ability to diagnose fiber cuts, signal loss, and customer connectivity issues. - Good communication and customer-handling skills. - Ability to work independently and in field environments. Preferred Qualifications - Diploma or Bachelor's Degree in Electronics, Telecommunications, Computer Science, Information Technology, or a related field. - 25 years of experience in an ISP, Telecom, or Fiber Broadband company. - Certifications in Fiber Optics, GPON, or Networking will be an added advantage. Preferred Tools & Technologies - OTDR - Optical Power Meter - Fusion Splicer - GPON OLT/ONT Key Competencies - Field Troubleshooting - Customer Service Orientation - Network Installation & Commissioning - Problem Solving - Team Collaboration - Time Management - Documentation & Reporting - SLA Compliance Compensation: 18,000.00 - 35,000.00 per month Benefits: - Cell phone reimbursement - Flexible schedule - Health insurance - Leave encashment - Life insurance - Paid sick time - Provident Fund Education: - Diploma (Preferred) Experience: - Field service: 1 year (Required) Language: - Tamil (Preferred) Work Location: In person .