Source description
About the role
Responsibilities
Manage users’ requests, gather information and communicate through different channels Investigate, identify and resolve incidents and problems Propose and develop solutions using technologies e.g. C#, Java, etc. Collaborate with other IT development and infrastructure teams to ensure the stability of production Monitor application and chain health. Build monitoring using external tools and develop in-house monitoring tool Take initiatives to reduce the operational risks and improve efficiency of day-to-day production
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