Source description
About the role
Role ServiceNow HRSD Specialist Experience 9–12 Years Location Bengaluru Employment Type Full-Time Start Date Immediate / As per notice period Role Overview We are seeking an experienced ServiceNow HRSD professional with strong architectural, development, and stakeholder management capabilities. The ideal candidate will have hands-on experience designing and delivering scalable HRSD solutions while collaborating with product teams, platform teams, and business stakeholders. Key Responsibilities1 HRSD Architecture & Design Lead the design and implementation of scalable HRSD solutions. Translate product demand/ad-hoc requirements into technical solutions. Ensure compliance with architectural and governance standards. 2 Stakeholder & Product Collaboration Work closely with stakeholders and business teams to gather requirements. Review user stories based on Product Owner inputs. Design user-centric workflows and process automation solutions. 3 Platform & Upgrade Coordination Collaborate with platform teams during upgrades and releases. Ensure HRSD modules align with platform-wide changes. 4 Module Enhancements Hands-on enhancements across: Case Management Lifecycle Events Employee Center ACL configurations 5 Integrations Design and support REST API integrations with third-party systems. Enable seamless data exchange and workflow automation. 6 Governance & Best Practices Define and enforce architectural standards. Conduct technical reviews (ACLs, integrations, complex stories). Ensure scalability, maintainability, and performance. 7 Technical Leadership Act as SME for resolving complex technical issues. Guide team members through blockers. 8 Support & Deployment Manage deployments across INT and PROD environments. Handle incidents and OOB ServiceNow issues. Required Skills Strong experience in ServiceNow HRSD HRSD Architecture & Solution Design Case Management & Lifecycle Events Employee Center configuration ACL design & governance REST API integrations Platform upgrades & release coordination Incident & deployment management Stakeholder & Product collaboration Technical review & governance practices
More at SoftNice