Night Shift IT Support Engineer

You have the opportunity to join a dynamic team as an Infrastructure Operations Engineer with the following responsibilities and qualifications: Role Overview: As an Infrastructure Operations Engineer, you will be responsible for ensuring the smooth operation of infrastructure systems, including NOC and technical support. Your strong UNIX/Linux skills will be utilized for tasks such as log analysis, process and service management, cron jobs, and basic scripting. Additionally, you will need hands-on experience with monitoring platforms such as Zabbix, Prometheus, Azure Monitor, or equivalent. Your proficiency in Oracle SQL will be crucial for data validation and anomaly detection in production databases. The role requires a methodical and high-disciplined working style, as the NOC watch demands consistent alertness across a full 12-hour shift. You should be able to work independently overnight and demonstrate sound escalation judgment. Clear written English skills are essential for accurate Jira ticket and runbook documentation. Strong organization, planning, and estimation skills are necessary, along with the ability to multitask and monitor others' activities. High attention to detail, strong comprehension, lateral thinking, integrity, transparency, and a customer-first mindset are also key attributes for this role. Key Responsibilities: - Ensure smooth operation of infrastructure systems - Utilize strong UNIX/Linux skills for various tasks - Hands-on experience with monitoring platforms - Proficiency in Oracle SQL for data validation and anomaly detection - Maintain methodical and high-disciplined working style - Work independently overnight with sound escalation judgment - Provide clear written English for Jira ticket and runbook documentation - Demonstrate strong organization, planning, and estimation skills - Ability to multitask and monitor others' activities - High attention to detail, strong comprehension, and lateral thinking - Uphold integrity, transparency, and a customer-first mindset Qualifications Required: - Minimum of 3+ years in infrastructure operations, NOC, or technical support - Strong UNIX/Linux skills, including log analysis, process and service management, cron jobs, and basic scripting - Hands-on experience with monitoring platforms such as Zabbix, Prometheus, Azure Monitor, or equivalent - Proficiency in Oracle SQL for data validation and anomaly detection in production databases - Methodical and high-disciplined working style with the ability to work independently overnight - Clear written English skills for accurate Jira ticket and runbook documentation - Strong organization, planning, and estimation skills - Ability to multitask and monitor others' activities - High attention to detail, strong comprehension, and lateral thinking - Uphold integrity, transparency, and a customer-first mindset You have the opportunity to join a dynamic team as an Infrastructure Operations Engineer with the following responsibilities and qualifications: Role Overview: As an Infrastructure Operations Engineer, you will be responsible for ensuring the smooth operation of infrastructure systems, including NOC and technical support. Your strong UNIX/Linux skills will be utilized for tasks such as log analysis, process and service management, cron jobs, and basic scripting. Additionally, you will need hands-on experience with monitoring platforms such as Zabbix, Prometheus, Azure Monitor, or equivalent. Your proficiency in Oracle SQL will be crucial for data validation and anomaly detection in production databases. The role requires a methodical and high-disciplined working style, as the NOC watch demands consistent alertness across a full 12-hour shift. You should be able to work independently overnight and demonstrate sound escalation judgment. Clear written English skills are essential for accurate Jira ticket and runbook documentation. Strong organization, planning, and estimation skills are necessary, along with the ability to multitask and monitor others' activities. High attention to detail, strong comprehension, lateral thinking, integrity, transparency, and a customer-first mindset are also key attributes for this role. Key Responsibilities: - Ensure smooth operation of infrastructure systems - Utilize strong UNIX/Linux skills for various tasks - Hands-on experience with monitoring platforms - Proficiency in Oracle SQL for data validation and anomaly detection - Maintain methodical and high-disciplined working style - Work independently overnight with sound escalation judgment - Provide clear written English for Jira ticket and runbook documentation - Demonstrate strong organization, planning, and estimation skills - Ability to multitask and monitor others' activities - High attention to detail, strong comprehension, and lateral thinking - Uphold integrity, transparency, and a customer-first mindset Qualifications Required: - Minimum of 3+ years in infrastructure op