Source description
About the role
Your Opportunity
We have an exciting opportunity for a Solution Specialist supporting our Water Business Line Delivery Centers, Water Delivery Discipline Teams, and Delivery Leaders.
This role focuses on enabling practical, secure, and adopted Microsoft 365 and AI‑enabled solutions that improve workflows, standardize communications, and support delivery excellence.
Your Key Responsibilities
Copilot & AI Enablement
Copilot Agent Development & Deployment
Design, build, test, and deploy Copilot agents (e.g., in Copilot Studio) to support business workflows, knowledge retrieval, and standardized communications.
Translate business needs into AI‑assisted workflows, prompts, and agent logic
Use of Power Automate to create AI workflows
Microsoft 365 Copilot Enablement
Apply Copilot and AI capabilities across Word (drafting/editing), Excel (analysis and summarization), PowerPoint (storyline creation), and Outlook/Teams (meeting summaries and action extraction).
Coach users and teams on effective prompt strategies, secure use of AI, and methods to improve output quality.
Develop quick‑start guides, internal training materials, and curated prompt libraries tailored to business functions and common scenarios.
Peer to Peer Training and support of Copilot and AI usage
Microsoft 365, Power Platform & Tools
Enhance and format Excel tools and spreadsheets to improve functionality and presentation, including use of VBA and macros.
Develop and support Power Apps and Power BI dashboards tailored to Business Line needs.
Review and apply Microsoft Word styles and formatting standards to documents, reports, and correspondence, ensuring accuracy, consistency, and quality.
Manage project specification document workflows, formatting, and deliverables.
Delivery & Business Support
Support cost optimization and analysis activities as required.
Provide direct support to management and delivery leaders as needed.
Offer general support to Water Delivery projects, contributing to consistent and efficient delivery practices.
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