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About the role
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals. Primary Job Responsibilities SITEL is hiring for International Technical Support Voice Process. Job Details: 1. Age: 18 years to 35 years 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) 4. Experience Any Under Grad or Graduate Freshers. 5. Communication skills: Exceptional Spoken skills in English 6. Shifts: Rotational shifts (Should be comfortable to work in all shifts) Salary: As per Market Standards Note: Any candidate applying for this position should be okay to work from the office. Experience: Any Under Grad/Graduate Freshers can apply. Job Profile: 1. International Voice (Technical Support) Responsibility: Provide Technical Support to International Customers Shift Timings: Should be flexible to work in US Rotational Shifts. Desired Skills: Need Excellent Communication skills in English. Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts) Working Days: 5 days working Weekly Offs: 2 Week Offs(Rotational and Split) Transport: Home Pickup and Home Drop.
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