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About the role
SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for International Technical Support Voice Process to join our dynamic team and embark on a rewarding career journey. Job Summary Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals. Job Details: 1. Age: 18 years to 35 years 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) 4. Experience Any Under Grad or Graduate Freshers. 5. Communication skills: Exceptional Spoken skills in English 6. Shifts: Rotational shifts (Should be comfortable to work in all shifts) Salary: As per Market Standards Note: Any candidate applying for this position should be okay to work from the office. Experience: Any Under Grad/Graduate Freshers can apply. Job Profile: 1. International Voice (Technical Support) Responsibility: Provide Technical Support to International Customers Shift Timings: Should be flexible to work in US Rotational Shifts. Desired Skills: Need Excellent Communication skills in English. Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts) Working Days: 5 days working Weekly Offs: 2 Week Offs(Rotational and Split) Transport: Home Pickup and Home Drop.
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