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About the role
Roles and Responsibilities - Primary responsibilities to support client on our API Related Queries. - Perform verification testing on customer reported defects. - Recreate reported issues in internal server with customer s configuration. - Ensure customers reported issues are resolved to the clients satisfaction in a timely manner. - Do API testing in our server with each build released. - Irrespective of API need to handle other production issues of Our Application and help developer trace the issue. - Should support clients both on calls and emails. Desired Candidate Profile - 1+ years of work experience in java, python, .net, node (ANY 2 is mandatory). - Excellent verbal and written communication and organization skills. - Demonstrated strong analytical, troubleshooting and problem solving skills. - Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. - Demonstrated strong leadership skills. - Contribute to technical documentation/knowledge base for internal and/or external use. - Experience in Trading knowledge will be an advantage. - Candidate must have experience in supporting clients of CTCL Stock Trading Platform. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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