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About the role
Date: Jul 27, 2026 Location: Hyderabad, TG, IN, 500032 Functional Area: Remote Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America's largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders. Job Title SAP MM Lead Consultant Production Support (P1/P2 Tickets) Experience: 68 Years Job Summary We are looking for an experienced SAP MM Lead Consultant to provide production support for critical business operations and handle P1 and P2 priority incidents. The role requires strong functional expertise in SAP Materials Management (MM) and Quality Management (QM), with the ability to analyze, troubleshoot, and resolve high-priority issues within SLA timelines. The consultant will work closely with business users, cross-functional teams, and technical teams to ensure smooth functioning of procurement, inventory, and quality processes in the SAP environment. Key Responsibilities Production Support & Incident Management Handle P1 and P2 priority tickets related to SAP MM and QM modules.Ensure timely resolution of incidents in line with agreed SLA/KPI targets.Perform root cause analysis (RCA) for recurring production issues and propose preventive actions.Coordinate with ABAP, BASIS, integration, and business teams for issue resolution.Support ticket triage, impact assessment, prioritization, and escalation management. SAP MM Functional Support Provide support for procurement and inventory management processes including: Purchase RequisitionPurchase OrderGoods Receipt / Goods IssueInvoice VerificationVendor MasterMaterial MasterInventory ManagementStock TransfersSubcontracting and Consignment processesAnalyze and resolve issues related to pricing, account determination, and release strategies.Support integration points between MM and FI/SD/PP modules. Required Skills 68 years of experience in SAP MM and QM functional consulting/supportStrong experience in production support and handling P1/P2 ticketsGood knowledge of SAP MM processes: ProcurementInventory ManagementInvoice VerificationMaterial Master and Vendor MasterGood knowledge of SAP QM processes: Inspection LotResults RecordingUsage DecisionQuality NotificationsExperience in issue analysis, business troubleshooting, and functional testingStrong understanding of integration between MM, QM, FI, SD, and PPExperience with ticketing tools such as ServiceNow, Jira, or Remedy Preferred Skills Experience in SAP S/4HANA environmentExposure to Fiori applications related to MM/QMKnowledge of interfaces, batch management, and valuation processesFamiliarity with change management and release processesUnderstanding of ITIL support framework Education Bachelor's degree in Engineering, Supply Chain, Information Technology, Business, or related discipline Why Syntax Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler. Competitive, above-average compensationGlobal tourist: With us, you can also work from abroad from time to timeFlexible working time models, home officeAttractive benefits, e.g. company pension scheme or various health offersA modern environment in which the you is part of itOpen feedback culture, flat hierarchies and a motivated teamIndividual career planning with continuous training and coaching on the job You see a personal challenge in this responsible task Apply now - and become part of the SYNTAX team! .
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