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About the role
About the roleWe are looking for a ServiceNow Administrator / Developer to manage, customize and enhance our ServiceNow platform. The role is remote (or hybrid) and requires 3+ years of handson experience delivering reliable ServiceNow solutions for a global cloudmanaged services provider.Key responsibilitiesAdminister, configure and maintain the ServiceNow platform and associated applications.Develop and customize solutions using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, UI Pages, UI Macros and Formatters.Create and manage Update Sets and promote changes across Development, Test, UAT and Production environments.Perform platform upgrades, patching and release management; configure MID Servers for ITOM, Discovery, Security and integrations.Provide L2/L3 production support, investigate incidents and service requests, and maintain documentation in the ticketing system.Design and support integrations via REST APIs, Table APIs, Scripted REST APIs, Web Services, Import Sets and LDAP.Configure and maintain Service Catalog items, record producers, catalog settings and Service Portal widgets.Required profileMinimum 3 years of ServiceNow administration and development experience.Proven ability to deliver L2/L3 support and resolve platformrelated incidents within SLA.Experience with platform upgrades, MID Server configuration and release management.Strong collaboration skills to work with crossfunctional teams and stakeholders.Required skillsServiceNow platform administration.ServiceNow development (Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, UI Pages, UI Macros, Formatters).Update Sets management and promotion across environments.MID Server configuration for ITOM, Discovery and Security.REST API, Table API, Scripted REST API, Web Services, Import Sets, LDAP integration.Service Catalog and Service Portal configuration (catalog items, record producers, widgets).JavaScript scripting for ServiceNow. About the roleWe are looking for a ServiceNow Administrator / Developer to manage, customize and enhance our ServiceNow platform. The role is remote (or hybrid) and requires 3+ years of handson experience delivering reliable ServiceNow solutions for a global cloudmanaged services provider.Key responsibilitiesAdminister, configure and maintain the ServiceNow platform and associated applications.Develop and customize solutions using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, UI Pages, UI Macros and Formatters.Create and manage Update Sets and promote changes across Development, Test, UAT and Production environments.Perform platform upgrades, patching and release management; configure MID Servers for ITOM, Discovery, Security and integrations.Provide L2/L3 production support, investigate incidents and service requests, and maintain documentation in the ticketing system.Design and support integrations via REST APIs, Table APIs, Scripted REST APIs, Web Services, Import Sets and LDAP.Configure and maintain Service Catalog items, record producers, catalog settings and Service Portal widgets.Required profileMinimum 3 years of ServiceNow administration and development experience.Proven ability to deliver L2/L3 support and resolve platformrelated incidents within SLA.Experience with platform upgrades, MID Server configuration and release management.Strong collaboration skills to work with crossfunctional teams and stakeholders.Required skillsServiceNow platform administration.ServiceNow development (Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, UI Pages, UI Macros, Formatters).Update Sets management and promotion across environments.MID Server configuration for ITOM, Discovery and Security.REST API, Table API, Scripted REST API, Web Services, Import Sets, LDAP integration.Service Catalog and Service Portal configuration (catalog items, record producers, widgets).JavaScript scripting for ServiceNow.
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