Senior Business Analyst

The NC Department of Health and Human Services - Division of Public Health is seeking a Senior Business Analyst to support the business process and requirements analysis and implementation of Data Modernization Initiative project.

Required / Desired Skills

Skill

• Required / Desired

• Amount

• of Experience

• Extensive knowledge of business system analysis techniques and testing methodologies

• Required

• 7

• Years

• Demonstrated experience in gathering business requirements and development of business rules and process flow.

• Required

• 7

• Years

• Proven experience with business process design, definition and/or re-design.

• Required

• 7

• Years

• Experience with Business Analysis methodologies and problem solving

• Required

• 7

• Years

• Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

• Required

• 7

• Years

• Excellent communication skills (both verbal and written)

• Required

• Experience in development of procurement related documents including RFP and evaluation criteria.

• Required

• 5

• Years

• Demonstrable analytical skills and an attention to detail.

• Required

• Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

• Required

• Experience working for State government

• Highly desired

• Healthcare related experience

• Highly desired

• 3

• Years

• Knowledge Creating Context Diagram and Functional decomposition

• Required

• 5

• Years

• DESCRIPTION OF WORK:

• The NC Department of Health and Human Services - Division of Public Health is seeking a short-team Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.

Responsibilities

• • Conducts stakeholder analysis

• • Conducts market research and analysis

• • Identifying and documenting current and future state process workflows

• • Creating User stories and acceptance criteria

• • Develops Contextual diagrams, functional decomposition, and process workflows

• • Develops the following documents business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams

• • Gathers, develops, documents and validates business, functional and technical requirements

• • Perform functional and integrated testing

• • Prepare and maintain project documentation and artifacts including analysis, reports and user documentation

• • Works with project managers, developers, and end users to ensure application designs meet business requirements

• • Create and maintain Requirement Traceability matrix

• • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

• • UAT support, including developing test scenarios and cases

• • Supporting required system go-live activities

• • Build Business, stakeholder, solution and transition requirements

• • Document gap analysis

• • Authors and prepares meeting minutes to be distributed to a variety of audiences

• • Authors user stories, test scripts, and other Agile deliverables

• • Follows PMO PM and BA methodology documentation

• • Attends all PMO meetings

• • Employee will perform other related work as required

• • Travels in the local Raleigh area to attend meetings

• KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

• • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

• • Strong writing and communication skills and can build relationships with both their team members and clients

• • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

• • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

• • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

• • Ability to prepare and present oral and written documents clearly and concisely

• • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards

• • Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs

• • Possess a high-level understanding in the areas of application programming, database and system design

• • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

• • Understanding of Software Development Lifecycle (SDLC) concepts and process

• • Knowledge of and experience with IT Service Management best practices and principles

• • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

• • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

• • Healthcare data reporting systems experience is required