Revenue Cycle Application Analyst

Work Hours : 3:00 PM to 1:00 AM IST Technical / Functional Skills 3–7+ years supporting hospital Revenue Cycle applications Experience with Patient Accounting systems (Invision preferred, Oracle Health/Cerner strongly preferred) Knowledge of patient billing, claims processing, payment posting, denials, collections, and reimbursement workflows Experience supporting 835 remittance files and 837 claims transactions Experience with revenue cycle vendor applications such as Change Healthcare, FinThrive, Quadax, Experian, clearinghouses, and payment posting solutions Application troubleshooting, configuration, production support, and incident resolution experience Experience with system testing, upgrades, implementations, and workflow optimization Understanding of interfaces, file processing, and data validation Familiarity with ServiceNow or similar ticket management systems Soft Skills Strong analytical and problem-solving abilities Excellent verbal and written communication skills Ability to work independently with minimal supervision Strong customer service mindset and professionalism Ability to prioritize competing demands in a fast-paced environment Collaborative team player who works effectively with operational, technical, and vendor partners Adaptable and comfortable navigating organizational and system changes Strong documentation, organizational, and follow-through skills Demonstrated ownership and accountability for issue resolution Must-Haves Healthcare IT Revenue Cycle application support experience Patient Accounting system experience (Invision and/or Oracle Health/Cerner preferred) Claims, billing, payment posting, and remittance processing knowledge Third-party revenue cycle vendor support experience Strong communication, troubleshooting, and customer service skills Experience working in a production support environment