Product Manager, Modern POS

Role Overview: You are a strong, proactive technically inclined Product Manager with previous enterprise POS experience. You have an excellent track record for both new and evolving existing product capabilities from definition, delivery, and to market adoption in the retail industry. Key Responsibilities: - Design and deliver new features that improve product usage, grow the business, and make customers happy using tangible metrics. - Create and prioritize a multi-release feature roadmap, in collaboration with multiple internal and external facing groups (i.e., Customer Success, Sales, and Engineering). - Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle. - Measure success by defining what success means for each feature and each function before it goes to development. - Represent the customer by being the champion and voice of customers. Build impactful, personal customer relationships. Bring the customers' voice into the creation process. Own requirements, specifications, and release plans. Own demos. - Collaborate across teams to create alignment between engineering teams and stakeholders. - Work across Salesforce and various teams/clouds on hands-on Proof of Concepts for newer features and architect them along with engineering. - Communicate with clarity and efficiency while coordinating product release communications. Be a great partner with the Engineering team for both successes and challenges. - Serve as a domain and product expert for Retail Cloud and Modern POS with Engineering, GTM, and customers. Qualifications Required: - 5 years of SaaS product management experience (or relevant experience) within the enterprise POS space. - Experience gathering and redefining business requirements and market needs into a successful product strategy. - Strong organizational as well as written and oral communication skills. - Strong experience in partnering with engineering teams and writing detailed product definitions. - Strong technical abilities to hold your own in debates with technical architects and engineers. Intimately familiar with modern software development practices used to build and deploy mobile applications. - Experience with agile development methodologies like Scrum. - Understanding of software architecture and UX design. - Ability to prioritize multiple competing priorities in fast-paced & iterative product development cycles. - Domain expertise in POS and retail space. - Effective communicator who can effectively present plans and roadmap to internal stakeholders and C-Level execs, comfortable pitching the product to diverse external audiences (customers, partners, and analysts), strong ability to convince and influence. - Experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information. Additional Details: If you require assistance due to a disability applying for open positions, please submit a request. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. The policy ensures equality for all employees and applicants by creating an inclusive workplace, free from discrimination. Employees and potential employees are assessed based on merit, competence, and qualifications without regard to various classifications protected by law. This policy applies at all stages of the Salesforce employment journey. Role Overview: You are a strong, proactive technically inclined Product Manager with previous enterprise POS experience. You have an excellent track record for both new and evolving existing product capabilities from definition, delivery, and to market adoption in the retail industry. Key Responsibilities: - Design and deliver new features that improve product usage, grow the business, and make customers happy using tangible metrics. - Create and prioritize a multi-release feature roadmap, in collaboration with multiple internal and external facing groups (i.e., Customer Success, Sales, and Engineering). - Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle. - Measure success by defining what success means for each feature and each function before it goes to development. - Represent the customer by being the champion and voice of customers. Build impactful, personal customer relationships. Bring the customers' voice into the creation process. Own requirements, specifications, and release plans. Own demos. - Collaborate across teams to create alignment between engineering teams and stakeholders. - Work across Salesforce and various teams/clouds on hands-on Proof of Concepts for newer features and archi