Cross-Border Operations Analyst

takealot.com, a leading South African online retailer, is looking for a highly talented Operations Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Reporting to the Marketplace Operations Manager

Your responsibilities will include:

• Solve ambiguous problems with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.

• Identify, develop and execute data analysis to uncover areas of business opportunities

• Learn and understand the broad range of Takealot data resources and develop knowledge of how, when and which data sources to use.

• Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools.

• Maintain existing and build new automation workflows, and reports/dashboards to enable emerging business use case and to automate the implementation of defined SOPs

• Validating the data to ensure accuracy in the output, generating descriptive statistics and extracting insights

• Prototyping of data analytics tools to support marketplace operations teams.

• Develop forecasting models and simulations to quantify the potential impact of proposed operational process changes, supporting evidence-based decision-making.

Qualifications and experience

• • Bachelor’s Degree in any quantitative discipline such as Statistics, Mathematics, Quantitative Finance, Engineering or Operations Research or Similar degree.

• • 2-4 years of experience working in Analytics

• • Experience in working with databases and SQL in a business environment

• • Prior experience in design and execution of analytical projects

Skills required

• • Exceptional attention to detail

• • Data-obsessed, analytical and able to generate actionable insights driven by data analytics.

• • Solutions-oriented, can-do attitude and high energy

• • Strong analytical and critical thinking, using data to inform decisions

• • Logical individual, motivated by building workable solutions

• • Strong prioritization and managerial skills

• • Exceptional attention to detail

• • Ability to manage complex interfaces & senior relationships

• • Strong aptitude to learn new systems

• • Strong understanding of business processes, acumen and interlinked relationships

• • Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome

• • Versatile and with the appetite to learn by doing

• The Environment:

• • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.

• • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

• • We are short on ego and high on output.

• • We are doers and not only thinkers, its all in the execution after all.

• • We love what we do and what we are creating.

• We seek to Employ an Extra Ordinary Mind who:

• • is forthright but respectful

• • is an expert at doing, who can not only design but also execute

• • is analytical, able to use data to make decisions

• • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours

• • is passionate about the potential of e-commerce and delivering a world-class customer experience

• • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

• • is able to think about problems from a business perspective using technical and

• • product input

• • is curious and challenge the status quo

• • is innovative and enjoys iteration

• • is collaborative

• • will be at the cutting edge of developing new concepts for takealot.com

• • thinks like an owner of the business

• • is SMART, has INTEGRITY and is HARDWORKING

• If you meet the above you are an Extraordinary Mind, so come join us.

• Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.