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About the role
Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Project Engineer to join our team in Cape Town
Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
This position reports to the : Head of Logistics Services
To drive operational excellence and strategic growth within the TFS courier and TFS On-demand service divisions by implementing innovative projects that expand service offerings, optimize operational efficiency, and enhance client experience. This role serves as a key catalyst for analyzing data trends, leading continuous improvement initiatives, facilitating seamless client onboarding, and coordinating cross-functional collaboration to maximize TFS network performance and market expansion.
Your responsibilities can include:
• Project Implementation: Lead and execute strategic projects within the TFS courier and TFS On-demand space to enhance service capabilities and market reach
• Service Expansion: Identify, develop, and implement new service offerings to meet evolving market demands and client requirements
• Data Analysis & Insights: Analyze operational and performance data trends to identify opportunities for optimization, cost reduction, and service enhancement
• Continuous Improvement: Initiate and implement improvement projects across TFS operations to increase efficiency, reduce costs, and improve service quality
• Client Onboarding: Manage and streamline the onboarding process for new clients, ensuring smooth integration and optimal service delivery
• Operational Collaboration: Work closely with operations teams to identify areas of improvement, implement solutions, and ensure operational excellence
• Stakeholder Management: Maintain clear communication channels and manage relationships with internal and external stakeholders throughout project lifecycles
• Process Standardization: Investigate, establish, and implement standardized resources and procedures across the TFS network
• Cross-functional Optimization: Collaborate with various departments to optimize delivery lead-times, logistics costs, and overall operational efficiency
• Compliance & Standards: Support the development and improvement of health and safety plans, programs, and procedures within TFS operations
Qualifications and experience
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• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management
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• Minimum 3-5 years of experience in logistics, supply chain, courier services, or on-demand delivery operations
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• 2+ years of hands-on project management experience with demonstrated success in implementing operational improvements
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• Previous experience in courier, e-commerce fulfillment, or last-mile delivery operations highly preferred
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• Experience working with data analytics tools and interpreting operational KPIs and metrics
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• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project) with advanced Excel skills for data analysis
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• Basic understanding of logistics management systems
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• Knowledge of process mapping and workflow optimization tools
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• Experience working in fast-paced, high-volume operational environments
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• Background in continuous improvement methodologies
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• Previous exposure to multi-stakeholder project environments
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• Experience with cost analysis and budget management for operational projects
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• Proven track record of leading cross-functional teams and managing complex initiatives
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• Previous experience managing external vendor or client relationships
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Attributes required :
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• Logistics & Supply Chain Expertise: Proven experience in logistics, supply chain management, or courier/on-demand service operations
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• Project Management Skills: Strong ability to manage complex projects from conception to implementation with measurable outcomes
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• Analytical Capabilities: Advanced quantitative analytical skills with expertise in data interpretation, management metrics, and cost accounting principles
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• Stakeholder Collaboration: Exceptional ability to work collaboratively with internal teams, external clients, and cross-functional stakeholders
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• Problem-Solving Acumen: Ability to interpret complex operational environments, identify improvement opportunities, and implement innovative solutions
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• Leadership & Communication: Strong leadership, team development, and communication skills with the ability to influence and drive change
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• Adaptability & Resilience: High degree of personal motivation, resilience, and adaptability in fast-paced, evolving business environments
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• Client-Focused Mindset: Understanding of client needs and market dynamics in the courier and on-demand service sectors
Why Join TFS
• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
More than just a job, we offer:
A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
More at takealot.com