Assistant / Deputy Manager - Lead Application Mahape Navi Mumbai

Description: JOB ROLE: Be responsible for production support & release management for application assigned - SRE C1 - Application Performance Management : APM(Dynatrace). Should ensure application reliability, proactive monitoring, and incident resolution, while supporting enterprise observability and performance goals. Should possess excellent troubleshooting and analytical skills. KEY RESPONSIBILITIES APM Tool Management Configure, maintain, and optimize APM Tools (Dynatrace, Appdyanmics, Datadog, New Relic, Splunk, IBM Instana, Zoho Manage Engine etc.). Ensure end-to-end visibility of application health and performance. Managing Agent deployment, configure monitoring policy on Tenant settings. Perform platform upgrade, configure full stack/real user/log monitoring. Managing inventory of servers. Monitoring & Incident Response Establish KPIs and SLAs for application performance. Monitor dashboards, detect anomalies, and lead incident triage. Collaborate with DevOps and engineering teams for root cause analysis. Performance Optimization Identify recurring performance bottlenecks and propose improvements. Support scalability and resilience initiatives across applications.