Backend Print Services SME

Backend Print Services SME Pune, Maharashtra, IndiaJob Description Key Responsibilities: Print Services Management: Oversee the installation, configuration, and maintenance of Canon Uniflow systems, plotters, and various printers. Ensure the print services infrastructure is reliable, secure, and optimized for performance. Monitor print queues and troubleshoot issues to minimize downtime and ensure timely resolution. Technical Support: Provide expert-level support for Canon Uniflow, plotters, and printers to end-users and IT staff. Diagnose and resolve complex technical issues related to print services. Collaborate with vendors and service providers for advanced troubleshooting and repairs. System Optimization: Analyze print service performance and implement improvements to enhance efficiency and reduce costs. Develop and maintain documentation for print services processes, configurations, and troubleshooting procedures. Stay updated with the latest developments in print technology and recommend upgrades or changes as necessary. Security and Compliance: Ensure print services comply with organizational security policies and industry standards. Implement and manage access controls and user permissions for print services. Conduct regular audits and assessments to identify and mitigate security risks. Project Management: Lead and participate in print services-related projects, including upgrades, migrations, and new implementations. Coordinate with cross-functional teams to ensure successful project delivery. Provide training and guidance to IT staff and end-users on print services best practices. Education: Bachelors degree in information technology, Computer Science, or a related field. Relevant certifications are a plus. Experience: Minimum of 5 years of experience in managing and supporting backend print services, specifically with Canon Uniflow, plotters, and printers. Proven track record of successfully implementing and optimizing print services infrastructure. Skills: In-depth knowledge of Canon Uniflow systems and their integration with various printers and plotters. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Project management skills with the ability to handle multiple tasks and priorities. Preferred Qualifications: Certifications in Canon Uniflow or related print services technologies. Experience with other print management solutions and software. Familiarity with network and security protocols related to print services. Required Skills interpersonal, communication, problem solving, troubleshooting