M365 Administrator

Role & responsibilities Minimum 9 - 11 years of experience in handling Microsoft Exchange servers/M365. Should possess strong experience in troubleshooting Exchange server and DAG issues Knowledge on AD/DNS/ADFS & Mail archiving solution Should possess experience on Exchange restoration and Upgradation DKIM (Domain Keys Identified Mail) experience DMARC (Domain-based Message Authentication, Reporting, and Conformance) experience General security and encryption of emails Proofpoint knowledge Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes Participate in Problem Management review meetings and provide root cause analysis Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented Responsible for SLA compliance & Availability of Services Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process Technical Certification a must on MS Exchange and O365 Possess ITIL certification On call schedule and week end change schedule participation Flexible to work on 24/7 rotational shifts Knowledge of legal searches and reporting PowerShell scripting knowledge Familiar with Azure AD/Dirsync Should have Exchange migration knowledge, migrating from legacy to latest Exchange version. Knowledge in supporting Microsoft 365 services as Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business. Knowledge in Azure AD Connect Managing Exchange Online Mail flow , Connector, Accepted domain, Remote Domains Knowledge in Managing Exchange Online Protection Managing SharePoint Online Sites, Hub sites and Permissions, Quota. Managing Term store Managing OneDrive Quota, Delegation and troubleshooting. Knowledge in Managing Microsoft Teams Chat/Channels and Monitoring. Knowledge in Managing Microsoft Teams Policies. Knowledge in Managing Microsoft Teams Meeting and Audio conferencing. Knowledge in Managing Microsoft Teams App. Knowledge in Managing Microsoft COPILOT Knowledge in Managing Power Platform Administration Preferred candidate profile