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About the role
About the Opportunity We're hiring an experienced Snowflake Service Lead to join a large-scale enterprise data engineering team. This opportunity is ideal for professionals who enjoy solving complex production issues, leading technical teams, and ensuring reliable support for modern cloud data platforms. Key Responsibilities Lead the day-to-day operations of the Snowflake support function.Triage, prioritize, and resolve production incidents while ensuring SLA compliance.Provide hands-on support across Snowflake, dbt, Airflow, Airbyte, and Terraform environments.Handle critical escalations and drive timely issue resolution.Mentor and manage a team of data engineers, supporting their technical growth.Collaborate with cross-functional teams and business stakeholders.Improve support processes, ticket management, and operational efficiency.Track service performance and prepare regular operational reports. Required Skills 610 years of experience in Data Engineering, Data Platform Support, or Managed Services.Strong hands-on experience with Snowflake.Experience with one or more of the following technologies:dbtAirflowAirbyteTerraformGood understanding of dimensional data modeling (Kimball methodology preferred).Experience working in Production Support, Service Desk, or Managed Services environments.Hands-on experience with Jira or similar ticketing tools.Team leadership or mentoring experience.Excellent analytical, communication, and stakeholder management skills. Preferred Skills Experience supporting enterprise-scale Snowflake environments.Exposure to Data Quality and SLA monitoring frameworks.Experience with Data Lineage or Catalog tools such as DataHub.Experience establishing or improving support operations and processes. Job Details Employment Type: Full-TimeExperience: 610 YearsLocation: HyderabadWork Mode: Hybrid (3 Days Work From Office)Compensation: Up to 35 LPANotice Period: Immediate to 15 Days (Candidates currently serving notice preferred) .
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