Salesforce Business Analyst and QA

Must Have Technical/Functional Skills

• sales, service certifications required

• FSC certification will be preferred

• Banking and financial services experience is preferred

• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution

• working knowledge in data migration and integration

• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)

Roles & Responsibilities

• Execute quick POC

• Write user stories aligning to product capabilities of Financial Service cloud and experience cloud

• Hands on work on the existing salesforce implementation

• Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions

• Understand requirements (functional and technical) needed to address client needs

• Perform routine administration functions for Salesforce.com

• Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects

• Actively co-ordinate and participate in SIT and UAT

• Co-ordinate with business and IT stakeholders

• Onsite-offshore co-ordination

• Report regular progress on projects

• Testing and training strategies

Salary Range: $110,000 to $135,000 per year

Role: Business Analyst

Desired skills: Salesforce(SFDC)

Qualifications: BACHELOR OF COMPUTER SCIENCE

• Experience: 10 - 12 Years

• Job function: TECHNOLOGY

• Location: Plano, TX

Salary range: $110,000–$135,000

Apply by: 2026-08-03 00:00:00