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Job Description L1 Network Engineer Position Details Client: IBM Indian Bank Role: L1 Network Engineer / L1+ Network Administrator Location: Navi Mumbai Experience: 3+ Years Qualification: Bachelor's Degree / Diploma in Computer Science, Information Technology, Electronics, or a related field. Certification: Active CCNA Certification (Mandatory) or equivalent networking certification. Job Summary: We are looking for a skilled L1 Network Engineer to join the IBM team supporting the Indian Bank environment in Navi Mumbai. The ideal candidate should have hands-on experience in network monitoring, troubleshooting, routing & switching, SD-WAN, and Cisco ACI. The candidate will be responsible for providing Level-1 network support, ensuring network availability, and escalating complex issues to higher support teams when required. Key Responsibilities Monitor and maintain enterprise network infrastructure. Provide Level-1 support for LAN, WAN, and SD-WAN environments. Troubleshoot network connectivity issues related to routers, switches, and firewalls. Perform first-level diagnosis and incident resolution. Monitor network alerts using monitoring tools and respond within SLA timelines. Escalate unresolved incidents to L2/L3 teams with proper documentation. Support Cisco Routing & Switching infrastructure. Assist in Cisco ACI fabric monitoring and basic troubleshooting. Perform routine health checks and preventive maintenance. Coordinate with internal teams and vendors during network outages or planned activities. Maintain incident logs, change records, and operational documentation. Ensure compliance with ITIL processes and organizational standards. Required Technical Skills: Strong understanding of Routing & Switching Hands-on experience with Cisco Routers and Switches Knowledge of SD-WAN Basic knowledge of Cisco ACI (Application Centric Infrastructure) VLAN, STP, EtherChannel TCP/IP, DNS, DHCP, NAT OSPF, BGP, Static Routing Network Monitoring Tools Basic understanding of Firewall concepts Incident Management & Ticketing Tools (ServiceNow, Remedy, etc.) Excellent troubleshooting and analytical skills Mandatory Requirements: Minimum 3+ years of relevant Network Administration experience. Active CCNA Certification (Mandatory) or equivalent. Good communication and coordination skills. Willingness to work in rotational shifts, if required. Ability to work in a production support environment. If anyone intreted then connect with us: Mail: neeraj.bhardwaj@teamlease.in Phone: 9050853756 (Neeraj Bhardwaj) .
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