Network Lead

Job Description

Skill Set

• Network Operations

• Total Experience :

• 5.00 to 10.00 Years

• No of Openings :

• 1

• Job Post Date :

• 27/04/2026

• Job Expiry Date :

• 31/08/2026

• Domain :

• IT

• Location :

• PUNE [India]

• Job Reference No :

• 4064133

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• Job Summary

• Job Title: Senior Network Engineer Cisco Unified Communications

• Location: TechM Pune Hinjewadi DOM

• Years of Experience: 10 15 Years

• Job Summary:

We are seeking a highly skilled Senior Network Engineer with extensive experience in providing L3 level support for Cisco Unified Communications platforms, including CUCM, CUC, UCCX, and IM&P. The ideal candidate will possess a deep understanding of IPT related issues and be adept at troubleshooting complex problems related to SIP, H.323, MGCP, and SCCP protocols. This role requires a proactive approach to defining voice related QoS policies, dial plans, and call routing to ensure optimal performance and reliability of our communication systems.

Responsibilities

• Provide L3 level support for Cisco Unified Communications platforms, ensuring high availability and performance.

• Troubleshoot and resolve complex IPT related issues, including but not limited to SIP, H.323, MGCP, and SCCP.

• Define and implement voice related QoS policies to enhance call quality and system performance.

• Design and manage dial plans and call routing strategies to optimize communication flow.

• Collaborate with cross functional teams to identify and address network related challenges.

• Document troubleshooting processes, solutions, and best practices for future reference.

• Stay updated with the latest trends and technologies in Unified Communications and network engineering.

• Provide mentorship and guidance to junior engineers and team members.

• Mandatory Skills:

• Proven experience in L3 level support for Cisco Unified Communications platforms (CUCM, CUC, UCCX, IM&P).

• Strong troubleshooting skills in IPT related issues (SIP, H.323, MGCP, SCCP).

• Expertise in defining and implementing voice related QoS policies.

• Experience in designing dial plans and call routing strategies.

• Solid understanding of network operations and management.

• Preferred Skills:

• Certifications such as CCNP Collaboration or CCIE Collaboration.

• Experience with other Unified Communications tools and platforms.

• Knowledge of network security principles and practices.

• Familiarity with cloud based communication solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 10 15 years of relevant experience in network engineering and support.

• Strong analytical and problem solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast paced environment.

• If you are a dedicated professional with a passion for network engineering and Unified Communications, we encourage you to apply for this exciting opportunity.

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