Source description
About the role
Job Description
Skill Set
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Kinaxis
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Total Experience :
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10.00 to 15.00 Years
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No of Openings :
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1
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Job Post Date :
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21/04/2026
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Job Expiry Date :
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10/08/2026
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Domain :
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IT
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Location :
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MUMBAI [India]
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Job Reference No :
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4061817
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Job Summary
Own endâ⿬‿toâ⿬‿end Kinaxis Maestro production support (L2/L3). Act as singleâ⿬‿point technical and functional owner for complex Kinaxis issues. Lead incident, problem, and change management for Maestro environments. Drive Root Cause Analysis (RCA), corrective actions, and preventive controls for recurring issues. Manage SLA adherence, backlog ageing, and priorityâ⿬‿based ticket resolution. Lead warâ⿬‿room / stabilization initiatives during highâ⿬‿severity incidents or escalations.
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