Senior Application Support Analyst

Job Description

Skill Set

• Site Reliability Engineering (SRE),L3,BlackRock,Front office,Aladin

• Total Experience :

• 10.00 to 15.00 Years

• No of Openings :

• 1

• Job Post Date :

• 09/07/2026

• Job Expiry Date :

• 04/08/2026

• Domain :

• IT

• Location :

• NEW YORK [United States]

• Job Reference No :

• 4095490

• Recommend to friend

• Job Summary

• Job Description

• Job Title: Senior Application Support Analyst

• Location : NYC, NY

• Interview type: L1 – Video and L2 - Face to Face

We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.

The ideal candidate will have 7–10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.

Key Responsibilities

• Provide Level 2/Level 3 production support for Aladdin and related front office applications.

• Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.

• Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.

• Develop and execute SQL queries for troubleshooting, data validation, and analysis.

• Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.

• Participate in production releases, change management activities, and continuous service improvement initiatives.

• Support a global operating model with collaboration across regional teams and participation in incident management.

Required Skills

• 7–10 years of experience supporting investment management or capital markets applications.

• Strong hands-on experience with BlackRock Aladdin, including front office workflows.

• Good understanding of the asset management trade lifecycle and front office business processes.

• Strong SQL skills and experience analyzing large datasets.

• Scripting experience, preferably in Python, for automation and operational tooling.

• Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

Note: The pay range for this role is $110,000- $115,000 per annum USD including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com .”

Recommend to Friend

Please enter your Name

Please enter your email

Please enter your Friends Name

Please enter your friend's emailId Please enter valid email id , e.g. abc@gmail.com