Sr. Network Engineer

Job Description

Skill Set

• Cisco Certified Network Professional (CCNP)

• Total Experience :

• 4.00 to 5.00 Years

• No of Openings :

• 1

• Job Post Date :

• 07/05/2026

• Job Expiry Date :

• 31/07/2026

• Domain :

• IT

• Location :

• CAIRO [Egypt]

• Job Reference No :

• 4066773

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• Job Summary

• Team Lead

• Primary Skills: Â Operations experience in supporting Telco network infra.

• Experience: Â 4 to 7 years of total work experience.

• Required Skills + Responsibilities:

• Strong experience in Routing, Switching & Wireless technologies.

• Strong troubleshooting techniques on Networking technology.

• Managed large telco SDWAN, WAN, LAN, WLAN, Security and UC networks.

• Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, EIGRP, STP, RSTP, VTP, VLAN.

• Expertise in multi vendor Telco grade routers.

• In depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc.

• Strong understanding of network security infrastructure.

• Troubleshooting knowledge of Unified Communications network.

• In depth knowledge of WLAN technologies ‿ Wireless controller & access points.

• Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN.

• Good knowledge and hands on experience with routing and switching.

• Router, Switch, and IP configuration experience.

• Knowledge of Load Balancer & WAN Optimizer is an additional advantage.

• Familiarity with ITIL Framework concepts such as Incident, Change, Major incident, service request fulfillment and Problem Management.

• Ability to meet deadlines and work well under pressure.

• Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends.

• Excellent interpersonal skills and effective communication at all levels.

• Troubleshooting, resolving, and communicating networking issues.

• Maintaining current knowledge and understanding of security and networking best practices.

• Trouble ticket updates and administration throughout the life of the ticket

• Customer update through issue resolution for Escalated Issues

• Make data driven decisions.

• Excellent analytical skills for troubleshooting.

• Excellent in doing a RCA for customer network problems.

• Ensure SLA adherence and productivity.

• Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents

• Responsible to coach and mentor associates on new process changes/updates

• Proficient in customer and stakeholders management.

• Develop reports and dashboards for effective ticket management and KPI/SLA tracking/measurement.

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