Technical Lead

Technical Lead Location: Noida Experience: 8+yrs Work Model: Work from Office We are looking for a highly skilled Technical Lead (Individual Contributor) with experience supporting and guiding a team of 1015 engineers by solving complex technical challenges in a production support environment. The ideal candidate should be proactive in identifying opportunities for performance optimization, automation, and operational excellence across data and application platforms. Key Responsibilities Act as the application lead, supporting a team of 10–15 members in resolving complex technical issues. Manage SLA and Client relationship for Ops scope Work in a 12/7 or high-availability production support environment, ensuring platform stability, scalability, and performance. Troubleshoot application, database, ETL/SQL performance issues. Own incident management, root cause analysis (RCA), preventive actions, and continuous improvement initiatives. Develop, review, and optimize SQL queries, scripts, and data processing workflows. Monitor system health, troubleshoot production incidents, and drive service improvements. Lead automation initiatives to reduce manual effort and improve operational efficiency. Required Skills & Experience 7–10 years of overall experience in software engineering, technical support, data engineering, or platform operations. Strong communication and ability to lead calls, Incident/RCA discussion, Improvement plan Experience supporting or guiding a team of 8-10 engineers on technical problem-solving Strong expertise in cloud platforms such as AWS/ ETL, including production support and troubleshooting. Excellent SQL skills with the ability to write, review, and optimize complex queries. Hands-on experience working in a production support, Site Reliability Engineering (SRE) Ability to drive technical improvements and automation initiatives independently. Lead, Mentor, Upskill the team aligned with the client goals