Production support engineer

HSM Production support engineer Wellsfargo Location: Either Chandler, AZ or Irving, TX, or charlotte, NC (3 days a week onsite) if they wont go 3 days a week, do not send or if they get hired and don’t, they will be fired immediately. Contract: 6-24 months to perm Must have: security engineer experience with HSM and linux.

Project Description: Positions are required to quickly address or migrate B2B connections from legacy data centers in order to meet Data Center Exit timelines. These positions on the Business to Business Hosting team are needed to support the data analysis, planning, 3rd Party contact communication and co-ordination activities for the migration of connections to the SNI locations from the legacy data centers.

Request is for right to hire contract resources with a plan to move to FTE in future. Staff augmentation to support buildout of Secure Network Services (SNS) Critical Infrastructure in the new North America Data Centers.

Specific Job Description:

Section :3 Customized Job Description Describe: job summary, job purpose, job duties, responsibilities, required qualifications, preferred qualifications, team structure, team culture/expectations and working conditions Job Description: This position will be part of a Team that performs engineering and management of data protection technologies, along with production support responsibilities for Hardware Security Modules (HSM). Candidates must have intermediate to advanced systems engineering experience in medium to large Enterprise environments. Must have extensive experience with Linux Server operating systems, Red Hat preferred. Experience providing production support and end to end management of HSMs and/or security appliances and/or data protection/encryption technologies. Need to be capable of creating technical/engineering documentation and have excellent written and oral communication. Must have extensive experience with scripting and automation practices. Participates in interactions with encryption technology and HSM vendors – helps to ensure vendor product engineering is in line with the objectives and security requirements of Wells Fargo and coordinates with the vendor support teams to ensure issues impacting Wells Fargo are resolved quickly and effectively. Participates in interactions with technical, engineering and non-technical partners companywide for the technologies listed above.

In this role, you will

• Provide Tier 3 support and engineering for management of data protection technologies along with production support responsibilities for Hardware Security Modules (HSMs) • Engineer/develop scripting and best practices/procedures for automation • Create technical/engineering documentation • Participate in the research, analysis, design, testing and implementation of complex data protection technologies alongside other teams within our organization. • Participates in interactions with encryption technology vendors – helps to ensure vendor product engineering is in line with the objectives and security requirements of Wells Fargo • Work with partner Engineering Teams on identification and remediation of security vulnerabilities, and may also conduct risk assessments of Infrastructure to ensure compliance with corporate security policies and adherence to best practices. • Performs access, configuration change and health monitoring of appliances/HSMs, which may include reviewing logs, writing scripts for automation of tasks and taking other technical actions required to keep Infrastructure healthy and highly available. • Provide periodic 24/7 on-call support rotation and some evening work will be required either remotely from desk or on site at the Data Center. • May provide technical guidance to less experienced staff. Given the nature of the encryption technologies, the team environment is very fast paced and requires the ability to drive to solutions as an individual and to work effectively with the team as well.

Section 4: Required Skills

• • 5+ years of Information Security Engineering experience • • 4+ years of experience with Linux operating system engineering and automation • • 2+ years of experience with or strong conceptual understanding of encryption or related data protection technologies such as HSM’s • • • • • •

Section 5: Desired Skills

• • Experience with engineering and support of Vormetric, Thales, Voltage, Utimaco Atalla, Gemalto/SafeNet and/or FutureX technologies • • Knowledge and understanding of cryptography and key management • • Knowledge and understanding of leveraging and administering digital certificates, and keys for authentication and encryption