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We're Hiring | Senior Technical Support Executive (IAM) Location: Chandigarh (Work from Office) Shift: 6:30 PM 2:30 AM Experience: 45 Years Trantor is looking for a skilled and customer-focused Senior Technical Support Executive (L2) to join our Identity & Access Management (IAM) support team. Key Skills: Identity & Access Management (IAM) Single Sign-On (SSO) Multi-Factor Authentication (MFA) SAML 2.0, OAuth 2.0, OpenID Connect (OIDC) LDAP, SCIM Active Directory & Microsoft Entra ID SSL/TLS, DNS, HTTP/HTTPS Log Analysis & Troubleshooting Preferred Experience: Ping Identity (PingOne, PingFederate, PingAccess, PingID, PingDirectory) Okta, CyberArk, ForgeRock ServiceNow, Jira, Zendesk REST APIs, JSON, PowerShell, Bash, or Python What You'll Do: Troubleshoot complex authentication and federation issues Act as an escalation point for L1 support engineers Perform root cause analysis and provide technical guidance Collaborate with engineering and product teams Develop knowledge base articles and troubleshooting documentation Why Join Trantor Work with cutting-edge IAM technologies Collaborative and growth-oriented setting Opportunity to work with global customers and enterprise-scale deployments We're Hiring | Senior Technical Support Executive (IAM) Location: Chandigarh (Work from Office) Shift: 6:30 PM 2:30 AM Experience: 45 Years Trantor is looking for a skilled and customer-focused Senior Technical Support Executive (L2) to join our Identity & Access Management (IAM) support team. Key Skills: Identity & Access Management (IAM) Single Sign-On (SSO) Multi-Factor Authentication (MFA) SAML 2.0, OAuth 2.0, OpenID Connect (OIDC) LDAP, SCIM Active Directory & Microsoft Entra ID SSL/TLS, DNS, HTTP/HTTPS Log Analysis & Troubleshooting Preferred Experience: Ping Identity (PingOne, PingFederate, PingAccess, PingID, PingDirectory) Okta, CyberArk, ForgeRock ServiceNow, Jira, Zendesk REST APIs, JSON, PowerShell, Bash, or Python What You'll Do: Troubleshoot complex authentication and federation issues Act as an escalation point for L1 support engineers Perform root cause analysis and provide technical guidance Collaborate with engineering and product teams Develop knowledge base articles and troubleshooting documentation Why Join Trantor Work with cutting-edge IAM technologies Collaborative and growth-oriented setting Opportunity to work with global customers and enterprise-scale deployments
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